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Customer Success Manager- Apps & Games (m/f/d)
Remote EMEA
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Hello I am Willian, Customer Success Lead at Kayzen, and I am now looking for a Customer Success Manager to join our global team
In this role, you will play a vital role in driving customer satisfaction, fostering long- term relationships and contributing to the overall growth and success of the company.
Kayzen powers the world’s best mobile marketing teams to take programmatic advertising in-house. Built on the three key pillars of performance, transparency and control, Kayzen is a DSP which enables leading app developers, agencies, media buyers and D2C brands to run programmatic user acquisition, retargeting, and branding campaigns in self-serve or managed service mode.
With an unprecedented scale of >160bn daily ad requests from 2bn+ unique users worldwide, we serve more than 500M ads per day to 180 countries. Kayzen is accessible through our APIs or user interface.
The CSM team serves a dual-purpose role within the organization, acting as a crucial link between our customers and our product & service offerings. This position is instrumental in understanding and addressing customer needs, ensuring that our solutions are aligned with their goals and challenges. Additionally, the CSM is responsible for developing comprehensive account strategies that focus on growth and customer success, owning the execution of the same along with the Trading Team and other internal stakeholders.
Sounds interesting, doesn’t it?
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