Customer Solution Engineer Intern in Linz, Australia

Company Description

Dynatrace exists to make the world’s software work perfectly . Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale.

This enables innovators to modernize and automate cloud operations , deliver software faster and more securely , and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

Your role at Dynatrace

As a Customer Solution Engineer Intern , you will join our Global Customer Support team. This internship is designed for senior university students who are passionate about technology and eager to gain hands-on experience in resolving technical issues related to the Dynatrace platform. You will use your problem-solving and technical skills to assist in troubleshooting and collaborate with various teams within Dynatrace.

Problem Solving: Recognize and resolve issues related to our SaaS and Managed products.

Technical Exposure: Gain exposure to a range of cutting-edge technologies and troubleshooting practices, including but not limited to Kubernetes, cloud platforms, operating systems, and various software development languages.

Team Collaboration: Work closely with our development and product management teams to resolve issues and enhance our products.

Continuous Learning: Attend training sessions for new product features and technologies.

Knowledge Sharing: Exchange knowledge with colleagues and suggest product improvements.

Administrative Support: Assist with administrative tasks to support the team’s operational efficiency.

What will help you succeed

Educational Background: Currently pursuing a degree in Computer Science, Business Informatics, AI, Information Technology, or a related field.

Technical Skills: Understanding of software development and testing, as well as experience with operating systems (Linux, Windows) and computer networks.

Analytical Skills: Strong analytical thinking with a structured approach to problem-solving.

Programming Knowledge: Ability to analyze code written in modern programming languages.

Cloud Technologies: Basic knowledge of cloud, host virtualization, and Kubernetes technologies.

Communication: Excellent English skills, both oral and written.

Team Player: Proactive attitude and ability to work well in a team environment

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security .

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• The Dynatrace platform uses c utting-edge technologies , including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation

For summer internships, we do offer a minimum monthly gross salary of 2200€ for BSc students and 2500€ for MSc students. Professional interns are awarded higher salary, depending on their qualifications.

How to apply?

Are you excited to join us? Then apply online right away. Please don’t forget to upload your CV and most recent transcripts (record of grades).

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.