Customer Services Associate
TribePost
Manchester Road, Carrington, Manchester M31 4QN, UKUp to £25000PermanentCustomer Service21/06/2024Saica are recruiting for a Customer Services AssociateCustomer Services AssociateLocation: Partington, Manchester, M31 4QN
Salary: Up to £25000
Contract: Full time, permanent
Shift: 40 hours a week between the hours of 7:30 – 17.00, Monday to Friday
Benefits: 24 days holiday a year, plus bank holidays, Company pension, free onsite parking, a choice of shifts within office hours and an option to trade holidays.About usAt Saica Natur, we’re committed to the circular economy. We bring value to your waste and reduce your environmental impact to achieve ‘Zero Waste’. The goal: a cleaner atmosphere by eliminating the emissions of waste currently not recycled.Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper. With more than 10,000 employees across Spain, France, Italy, Portugal, UK, Ireland, Turkey, Luxembourg and The Netherlands, Saica Group has four business divisions: recycled paper production for corrugated cardboard (PAPER), recyclable materials recovery (NATUR), production of corrugated packaging (PACK) and flexible packaging (FLEX).About the rolePutting the customer at the heart of what we do is paramount to our business. You will be working for one of the leading recycling & waste management providers in the UK, a part of one of the biggest paper manufactures in Europe. You will be leading our customer experience from the front facilitating customer requests, support and general enquiries from order booking to invoicing. The role provides an end-to-end experience for our customers, and you will champion this experience through knowledge, dedication and passion. As part of the role, you will also deal directly with contractors and 3rd party service providers. All of your customer and contractor interactions will be done through phone and email and you will be fully trained on our in-house bespoke systems and processes. We pride ourselves on providing a best in class service and we are looking for like-minded people who want to share in our journey.In addition to this as our Customer Services Associate you will be responsible for:
To apply for this opportunity, you will need:
Site operates a strict no drugs and alcohol policy.Saica is an Equal Opportunities employer and welcomes applications from all suitably qualified candidates, so if you feel you have what it takes to be successful in this role then please apply and submit your up-to-date CV and covering letter for consideration.
£25000 per year
Partington, Greater Manchester
Sun, 23 Jun 2024 02:36:19 GMT
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