Customer Service Specialist with Slovak and Czech (Remote) Customer Service Specialist with Slovak and Czech (Remote)
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???? Join our team at Foundever! ????
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
???? Customer Service Specialist with Slovak and Czech????
Location: Remote work from Poland area.
Your daily tasks:
✅ Providing the highest level of customer service (contact with Clients via chat, email and calls);
✅ Answering incoming calls and meeting targets set by the Client and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
What do we expect from you?
???? Language: Native knowledge of Slovak (C2) and communicative grasp of Czech (B2)
???? Experience: Customer Service experience is a must, medical background knowledge is a plus;
???? Technology: Knowledge of MS Office and developed computer skills;
???? Personality: Motivated, enthusiastic.
Advantages will be:
???? Ability to prioritize and plan;
???? Independence AND ability to work with minimal supervision;
???? Ability to solve problems;
???? Attention to detail;
Working conditions:
???? Type of contract you choose yourself (freelance contract for students or employment contract);
???? Working from whole Poland area.
We offer:
???? Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children’s Day, etc.);
???? Private Medicover healthcare;
???? Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
???? Professional development through training and cross-location cooperation at the international level.