Customer Service Representative – Evening Shift (17:00-01:00)

Job title:

Customer Service Representative – Evening Shift (17:00-01:00)

Company

Cpl Group

Job description

Customer Service Representative – Evening Shift (17:00-01:00 Mon to Fri)Our client, a Galway based healthcare business, seeks to hire a customer service representative who is a collaborative team player, approachable, personable, and able to build strong relationships with others. This is a permanent role reporting to the customer service manager.If you are keen to start customer service career or to further develop your current skills this organisation offers fantastic training.Working Hours: 5pm to 1am Monday to Friday, on-site. Hybrid options available after probation period.RESPONSIBILITIES:

• Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company’s products
• Maintaining knowledge of the company’s facilities, websites, products, promotions, policies and procedures
• Representing the company in a professional, courteous and efficient manner
• Complete documentation to in-house standards and be compliant with all in house procedures.
• Reporting to the Customer Service Team Leader

REQUIREMENTS:

• Fluency in spoken and written English
• Strong communications skills
• Keen attention to detail and the ability to effectively manage multiple tasks simultaneously

Please apply today if you are interested or contact for further information.#LI-ED1#CplGalCommercial24

Expected salary

Location

Galway

Job date

Thu, 21 Nov 2024 23:41:33 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.net) you saw this job posting.