Customer Service Agent

Job title:

Customer Service Agent

Company

Excel Aviation and Excel Workforce

Job description

Excel Aviation are recruiting for Customer Service Agents to join Ryanair’s Ground Operations Team at Dublin Airport.These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training.Please note this a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays)Based in Dublin Airport, you will be work as part of a team with duties including:

• Assisting passengers at the check-in and the bag drop area.
• Baggage processing
• Reservations and ticketing
• Boarding of flights
• Ensuring all immigration regulations are adhered to
• Provision of passenger assistance, handle customer complain ts and other duties as assigned
• Ensure all Ryanair flights are turned around in 25 minutes

This is a shift based role with shifts around the flight scheduleSchedule

• 8 hour shift
• Weekend availability
• Fixed roster pattern of 4 days on 2 days off

Benefits

• Additional skills allowances available
• Fixed roster pattern of 4 days on 2 days off
• Full training and uniform supplied
• Flight benefits
• Discounted parking at Dublin Airport (subject to availability)
• Staff discounts at The Loop, Dublin Airport

Supplemental Pay Types

• Monthly bonus
• Overtime pay

Schedule

• 8 hour shift
• Weekend availability
• Fixed roster pattern of 4 days on 2 days off

Benefits

• Additional skills allowances available
• Fixed roster pattern of 4 days on 2 days off
• Full training and uniform supplied
• Flight benefits
• Discounted parking at Dublin Airport (subject to availability)
• Staff discounts at The Loop, Dublin Airport

Supplemental Pay Types

• Monthly bonus
• Overtime pay

Expected salary

Location

Dublin Airport

Job date

Sun, 18 Aug 2024 22:15:10 GMT

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