Customer Liaison Agent in Bundall, Australia

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our team as the Customer Liaison Agent today!

How You’ll Shine

In this role you will be responsible to provide exceptional service to our internal and external clients at all times! The role includes but not limited to;

• Assisting our clients to complete internal application for further credits

• Reviewing and perform credit unsuitability assessment for loan applications.

• Ensuring all relevant documentation is complete and accurate while showing excellence in customer service and a demonstrated ability to work to tight timelines.

If you think you have what it takes to join this amazing and exiting team we would love to hear from you.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Discounted hotel stays across Australia, Fiji, New Zealand

• Subsidised private health cover

• Birthday leave

• Modern office environment

• Professional development funding

What You’ll Bring

To be successful in this role, you will have:

• Experience with loan application OR in a finance-based role (preferred but not essential)

• Experience collecting customer information with excellent accuracy

• Excellent communication skills including, phone manner, verbal and written communication

• Ability to communicate with internal and externally in a professional manner

• Previous experience in a call centre environment would be preferred but not essential

• Demonstrate good organizational and time management skills

• Effectively work under pressure and be able to meet deadlines and KPIs as set by the Team Leader

• Proven skills in attention to detail and accuracy of work produced

• Sound ability in Microsoft Office and ability to learn internal systems

• Ability to work as a team player, be supportive of co-workers and be willing to contribute to a positive working environment

• Must pass a police check. Employment is contingent upon successful completion of this check, which includes a review of any criminal records.

Where You’ll Begin Your Journey

Travel + Leisure develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific.

Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.