Customer Engineer (Customer Technical Liaison)

Job title:

Customer Engineer (Customer Technical Liaison)

Company

Boeing

Job description

Customer Engineer (Customer Technical Liaison)Company: Boeing Ireland LimitedJob ID: 00000416047Date Posted: 2024-03-14Location: IRL – Dublin, IrelandJob Description Qualifications:Introduction:As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team to continue providing exceptional customer service and technical expertise. We are seeking a talented individual whom will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A Customer Engineer will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.Position Responsibilities:

• Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
• Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
• Initiate the proposal generation process.
• Collaborate with internal teams to develop and present retrofit proposals
• Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
• Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
• Monitor proposal progress and keep customers updated.

Work Authorisation:This requisition is for a locally hired position in Ireland. Candidates must have current legal authorisation to work immediately in Ireland. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, or computer science, or Non-US equivalent education.

Preferred Qualifications (Desired Skills/Experience):

• Possession of a B2 license with 5+ years of experience.
• A solid background in aviation engineering with an understanding of aircraft retrofit modifications.
• Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
• Experience working with airline and/or leasing organizations.
• Experience working with EASA Part 21 design organizations.
• Good communication, project management and organizational skills.
• Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.

Typical Education & Experience:Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years’ related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years’ related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.Boeing is the world’s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation: No relocation availableExport Control Requirement: Not an export control positionSafety Sensitive: This is not a safety sensitive positionContingent Upon Award Program This position is not contingent upon program awardExperience Level: Individual Contributor – 3Job Type: RegularJob Code: 6K8CI3 (675)

Expected salary

Location

Dublin

Job date

Sat, 16 Mar 2024 00:29:35 GMT

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