Consultant – Outreach and Engagement

Position Title: Consultant – Outreach and Engagement

Duty Station: Homebased

Classification: Consultant, Grade Other

Type of Appointment: Consultant, six months

Estimated Start Date: As soon as possible

Closing Date: 25 July 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Project Context and Scope

IOM’s institutional strategy prioritizes integrity, transparency and accountability as key cross-cutting concerns. The Office of Ethics and Prevention of Sexual Exploitation and Abuse and Sexual Harassment is an independent Office reporting directly to the Director General. OEP leads IOM’s work to foster an ethical culture, prevent sexual misconduct and other unethical behavior, promote compliance with IOM’s core values, and advocate for integrity, transparency, accountability, and respect. The Office consists of two units: the Ethics and Conduct (ECO) Unit and the Prevention of Sexual Exploitation and Abuse and Sexual Harassment (PSEAH) Unit. OEP’s main responsibilities are to oversee the development and maintenance of a robust institutional framework for ethics and PSEAH, including policies aligned with international standards; timely guidance and advice to management and staff; effective training and awareness programs; and confidential reporting channels with appropriate protective measures for complainants and affected individuals. OEP plays a critical role in proactively identifying risks, developing mitigation strategies and supporting with implementation, and coordinating strategic initiatives and collaboration with internal and external partners as needed.

Organizational Department / Unit to which the Consultant is contributing:

Under the direct supervision of the head of OEP and in close collaboration with ECO and PSEAH staff, the consultant (Category A) will be in charge of supporting OEP in achieving its mandate through the delivery of the tasks highlighted below.

Core Functions / Responsibilities:

Tasks to be performed under this contract

1. Support the implementation of OEP’s engagement and outreach efforts through leading the design, coordination, and implementation of the office’s awareness-raising campaigns, including the creation of various outreach materials such as toolkits, posters, brochures, banners, newsletters, and other communication materials, as needed.
2. Liaise closely with the Department of Media and Communications (MCD) to ensure timely, high-quality production of OEP’s work and dissemination across different platforms. Create an OEP page within IOM’s website, highlighting the work of the new office.
3. Liaise with IOM missions worldwide to promote visibility of OEP’s works. Produce quarterly briefs in consultation with the Headquarters, Regional Office (RO) and Country Office (CO) staff to showcase the office’s key achievements.
4. Lead the design and production of OEP’s annual reports.
5. Regularly update and maintain the office’s current communication materials and online platforms such as the OEP’s intranet, ECO and PSEAH SharePoint respectively.
6. Develop an online dashboard illustrating some of the office’s key achievements across the Organization. Establish a system for gathering PSEAH information and key highlights from ROs and COs.
7. Contribute to the organization and delivery of townhalls, retreats, workshops, brown bag lunches, commemorative events, and other live programming.
8. Proactively propose initiatives and make recommendations in accordance with business needs and good communications practices.
9. Perform other duties as may be assigned.

Performance indicators for evaluation of results

• Consultant shows clear understanding of the tasks and requirements of delivery.
• Consultant demonstrates professional competence and respects strict confidentiality.
• Consultant manages time to meet deadlines and resources needed to submit a deliverable.
• Consultant shows adaptability and tolerance to challenges.
• Consultant proves ability to produce quality work accurately and concisely according to set deadlines.
• Consultant proves strong ability to multi-task, prioritize and work independently.

Required Qualifications and Experience:

Education

• Master’s degree in communications, journalism, or a related field from an accredited academic institution with seven years of relevant professional experience; or,
• University degree in the above fields with nine years of relevant professional experience.

Experience

• Experience in leading the design, planning, coordination and implementation of awareness raising campaigns;
• Experience in the production of different outreach and communication materials such as annual reports, newsletters, posters, brochures, banners, dashboards and online platforms such as websites and SharePoint communication sites;
• Experience working in sensitive environments and with confidential information and processes, such as in an independent ethics, PSEAH, accountability, or conflict resolution unit; and,
• Experience in facilitating the organization of various events such as townhalls, retreats, workshops, theatrical performances, and other events.

Skills

• Knowledge of UN or international NGO-type organizations or other international and multicultural environments.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Travel may be required to facilitate workshops or other live events.

The consultant must adhere to the International Organization for Migration (IOM) Data Protection Principles (IN/138) and maintain confidentiality.

The consultant will be responsible to follow IOM writing guidelines and latest glossaries in all given assignments for accurate translation.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

• The appointment is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
• Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.