Communications Specialist in Worcester, Massachusetts

The City of Worcester seeks qualified applicants for the position of
Communications Specialist (Staff Assistant II) for the Communications
Division within the Office of the City Manager. Under the direction of
the Director of Communications and Marketing, the position will assist
the City Manager’s Office with internal and external communications.
The Communications Specialist will play a key role in effectively
coordinating communications to the City Council and supporting the
municipality’s messaging and storytelling. This individual will be
responsible for the preparation and tracking of internal and external
communications, report development, and project management. This is an
excellent opportunity for a candidate looking to work in a fast-paced,
collaborative, professional setting where they will make significant
impact to the City of Worcester. Bilingual applicants are encouraged to
apply. ESSENTIAL ELEMENTS: Oversee the Agenda Management System
relative to City Manager communications for City Council meetings,
liaise with Cabinet members on City Council agenda items, scripting and
ideation. Review City Council reports for clarity of expression,
accuracy, timeliness, completeness, and responsiveness to office and
audience communications needs. Compile and distribute biweekly
internal newsletter to share important messages from the City Manager,
employee features, and departmental news and events. Track and report
social media metrics across platforms and ensure timely responsiveness
to constituent questions. Develop internal database to track earned
media features and mentions and support Media & Public Relations
Administrator with press clippings. Support communications team on
event operations, press release development, graphic design, social
media posting, and photography/videography projects. REQUIRED KNOWLEDGE,
SKILLS AND ABILITIES: Strong organizational, interpersonal,
problem-solving skills Ability to create engaging content that aligns
with strategic goals, voice, and brand look and feel Ability to
communicate effectively (verbally, graphically, and in writing) with
diverse audiences Excellent verbal and written communication skills
Highly attentive to detail Ability to thrive in fast-paced,
collaborative environment; flexible approach to working with multiple
stakeholders Ability to maintain confidentiality Ability to meet
strict deadlines Ability to work quickly under pressure Ability to
use initiative and independent judgment within established guidelines
and procedure MINIMUM REQUIREMENTS: Bachelor’s degree in Business or
Public Administration, Political Science, Communications, Public
Relations, Journalism, English, or related field. One to two (1-2)
years of relevant communications experience, including internships; OR
Associate’s degree and four (4) years of training and experience
which provide the required knowledge, skills, and abilities to perform
the essential functions of the job will be considered in lieu of the
above-mentioned requirements. Proficient with computers, including
Adobe Suites, Microsoft Office Suite. PREFERRED QUALIFICATIONS: Two
years of experience with photography and or video production. Two
years of experience developing communications for diverse audiences.
Two years of experience with copywriting, proofreading, and editing.
Two years of experience with social media. click Here to
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