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Communications Specialist
Job ID 11293 Date Posted 08/28/2024 Location Orlando, Florida Airport Lake Nona, FL Company Signature Flight Support LLC Job Type Full time Job Level Standard
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Job Description
Signature Aviation is seeking a Communications and Community Impact Specialist to join a rapidly expanding Orlando-based global organization. This role provides critical support to corporate communications and community impact departments and will manage execution, implementation, and coordination across multiple priorities, projects, and channels. The role will support two Communications Managers and the Manager of Community Impact. This is an ideal role for someone with communications, marketing, and/or community impact experience who is tech savvy, collaborative, responsive, and has experience with data analytics and working across multiple communications platforms/channels. The specialist will travel as needed for special projects and events. All candidates will need to complete a written assignment.
Job Responsibilities
Assist with coordination of companywide editorial calendar encompassing internal and external initiatives and announcements, sending ongoing updates as calendar changes
Problem-solve for schedule overlaps and ensure the cadence of internal communications is effectively managed
Assist with evaluating shared calendar solution and oversee implementation and training for the new tool
Serve as production support for creating and deploying diverse internal communications, including a weekly live event that broadcasts on Teams Town Hall, newsletters, emails, and standing meetings.
Support Communications Managers to facilitate the distribution of content across communication channels, including reformatting, designing, and repurposing materials for diverse platforms (e.g., Hubspot, Sharepoint, ScreenCloud)
Collect information for and create initial drafts of company newsletters for multiple audiences.
Reformat weekly content for digital signage deployed to approximately 200 locations.
Assist in updating our intranet so content is fresh, engaging, and showcases the most relevant information for our employees.
Serve as a quick and accurate proofreader, able to follow a designated style guide consistently.
Manages the coordination of Signature Serves initiatives
Oversee expansion and maintenance of the Serves Portal, including pulling monthly reports, analyzing data, and monitoring grant requests and volunteer tracking
Leads tool kit creation and coordination of volunteer events
Generate regular reports
Pull data and prepare reports, including recommendations based on monthly analysis.
Manage distribution lists and coordinate with relevant stakeholders (HR/IT, etc.)
Project Management
Assist with project management and execution as needed, including managing meeting invites, drafting recaps of events, distributing meeting notes, shipping employee gifts, and following up on deliverables.
Assist with budget tracking, processing invoices, etc.
Job Qualifications
Minimum Education and/or Experience:
3 years relevant experience (communications, community impact, marketing, project management, business administration) or a related field
Prior experience working under tight deadlines and changing priorities
Experience working with communications platforms (e.g., email, graphic design, intranet, etc.)
Bachelor’s degree
Additional knowledge and skills:
Excellent verbal/written communication skills, strong grammar and proofreading skills
Exceptional interpersonal skills and professionalism
Comfortable reporting to multiple people
Familiarity with platforms like YourCause, Benevity, and/or CyberGrants
Proven ability to successfully work in a decentralized organization and develop & maintain effective working relationships across the organization
Excellent time management, attention to detail, and organization skills
Demonstrated ability to manage multiple priorities and work in a fast-paced, dynamic environment
Analytical mindset with the ability to leverage data and metrics to drive insights and make data-driven decisions
Familiar with the use of common business software applications such as Microsoft Office applications, including SharePoint
An Equal Opportunity Employer, including Disability/Vets
About Us
Signature Aviation is the world’s largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
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