Communications Specialist in Mountlake Terrace, Washington

We are a mental health organization focused on business-to-business support services for independent therapy and psychiatric private practices. We provide administrative and organizational services to simplify the processes of lead-generation, marketing, billing, and collecting payments from patients and insurers. Our teams support over 1,500 mental health providers, and in turn over 20,000 patient visits per week across 14 locations and virtually via Telehealth.

We have built the Mindful Therapy Group brand from the ground up with over 12 years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high-quality mental healthcare.

About the Role

About Us We are an in-person company dedicated to hiring top talent. Our culture thrives on learning, feedback, and self-disruption. We are mission-focused and passionate about helping clients find the mental health care they need and supporting providers in their independent practices.

Who You Are

• Positive Energy: Optimistic about the future and determined to get there.

• Direct Communicator: Active communicator and eager listener, comfortable with candid feedback.

• Adaptable: Excited by change and able to pivot on the fly.

• Can-Do Attitude: Empowered by owning problems and taking responsibility.

• Team Player: Embraces being pushed out of your comfort zone and values team strength.

Role Overview We are seeking a Communications Specialist to join our team. This role involves driving communications planning and execution for events, seminars, newsletters, town halls, and more. You will design and execute communications initiatives, support executive communications, and work cross-functionally with internal stakeholders.

Key Responsibilities

• Brand Advocate: Learn our company’s voice and culture to be a strong advocate in all communications.

• Content Creation: Create a variety of content for platforms, ensuring quality, accuracy, and effective storytelling that aligns with corporate messaging.

• Operational Excellence: Plan, implement, and monitor projects that improve communications engagement and actions taken.

• Stakeholder Collaboration: Work with marketing, recruiting, operations, and other teams to ensure cohesive communication efforts.

• Event Promotion: Establish excitement and drive sign-ups and show-up rates for frequent events held both virtually and in-person.

• Resource Management: Develop and manage assets, including a document library and tracking overall communications from other teams.

• Strategic Leadership: Develop a roadmap for communications tools and platforms and keep abreast of legal risks around communications strategies.

• Employee Engagement: Drive employee engagement efforts, including recognition and awards.

• Newsletter Creation: Create and distribute monthly newsletters to providers.

• Voice Enhancement: Enhance the company’s voice in all communications with providers and clients.

• Reporting: Build and maintain comprehensive reporting on communication activities.

Requirements

Qualifications

• Experience: Proven experience in corporate communications, message development, writing, and editing. Knowledge of regulatory compliance and governance rules for mass communications.

• Skills: Skilled writer with the ability to shape communications through compelling narratives. Understanding of email and SMS best practices, including messaging, subscription management, and deliverability.

• Pressure Handling: Demonstrates grace under fire, delivering quality communications quickly under pressure.

• Cultural Fit: Thrives in a culture that values trust, feedback, and self-disruption.

• Join us and be part of a winning team that values innovation, collaboration, and excellence.

The responsibilities described are not intended to be a comprehensive list of requirements for this job. Responsibilities, duties, and activities may change at any time with or without notice. 

Benefits

Compensation and Benefits:

• 75% employer covered Health, Dental & Vision benefits plan

• 401(k) savings plan with employer matching upon eligibility

• 8 paid holidays

• 15 PTO days accrued annually

• Professional and career development opportunities

• Compensation evaluated with opportunities for advancement

Job Type: Full-time

Pay: $80,000.00 – $100,000.00 per year