Communications Specialist in Indianapolis, Indiana

Communications Specialist

Date Posted: Sep 3, 2024

Requisition ID: 448927

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you’ll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you’ll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana’s population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About the Indiana Department of Revenue (DOR):

The Indiana Department of Revenue team has over 700 staff members from 13 locations across Indiana. We work collaboratively with the Indiana Governor’s office, the General Assembly, state agencies, individuals, business owners, corporations, tax practitioners, and tax program participants to administer Indiana’s tax laws. DOR administers over 65 tax types and annually processes nearly $21 billion of tax revenue. Our mission is to serve Indiana by administering tax laws fairly, securely, and efficiently.

The Department of Revenue holds regional and national recognition by Top Work Places because of its commitment to employee engagement and satisfaction.

Salary:

This position traditionally starts at an annual salary of $53,222. Salary for this position may be commensurate with education and job experience.

Role Overview:

The Communications Specialist supports the team and Assistant Director by executing communications plans created by the team. You will ensure that communications reflect DOR style and branding guidelines and are completed on time. You will help develop publication ideas and provide editorial feedback to keep projects and tasks on track. You may collaborate with subject matter experts across the agency to tie up loose ends. The scope of work is broad and touches all areas of the agency.

You will have an internal impact by contributing to the overall success of the agency and ensuring team members are informed and engaged. You will have an external impact by providing messaging, education, and resources for customers and stakeholders with many different needs.

A Day in the Life:

The essential functions of this role are:

• Collaborate with team members to produce and publish communications.

• Provide feedback on and corrections to content for internal and external audiences.

• Create and edit content assigned by the Assistant Director of Communications and team.

• Execute communications plans across multiple channels.

• Evaluate and provide feedback on the congruence of the team’s collective voice for different audiences.

• Critically evaluate the status of project deliverables and communicate them to the team.

• Establish, maintain, and follow the Communications team’s standard operating procedures and Style and Branding Guide. Follow other agency-wide standard operating procedures.

• Execute short- and long-term goals to support the DOR’s strategic plans.

• Manage multiple priorities and deliverables.

• Other projects may be assigned, providing skill and professional development opportunities.

  The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You’ll Need for Success:

Credentials:

• Bachelor’s degree in Communications, Creative Writing, English, Journalism and/or Telecommunications.

• 1-3 years of relevant experience (minimum).

  Other Qualifications:

• Writing, editing, and proofreading skills.

• Ability and willingness to adhere to standardized processes and official style guide.

• Ability to execute a communications plan, including the ability to stick to deadlines.

• Ability to effectively manage internal stakeholder expectations, mainly Communications team members.

• Ability to establish and maintain effective working relationships with agency and Communications teammates.

• Ability to express the status of deliverables in virtual and in-person meetings with people on the Communications team and other internal stakeholders.

• Ability to juggle multiple tasks, shuffle priorities, and communicate changes to the team and/or Assistant Director of Communications.

• Ability to interpret data to participate in the team’s ability to adjust approaches to maximize communications effectiveness.

• Ability to research, question, and analyze complex topics.

• Some knowledge of “plain language.”

• Some knowledge of delivering mass communications (internal and external).

• Some knowledge of how to use Microsoft Word, Excel, and Outlook.

• Some knowledge of social media platforms and how to operate them.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

• Deferred compensation 457B account (similar to 401k plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid new parent leave

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

  Equal Employment Opportunity:

  The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

  If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] .

  The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

  Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.