Communications Manager in Florham Park, New Jersey

ADP is hiring a Communications Manager.

Role Overview:

The Communications Manager is responsible for: (1) developing and implementing communication strategies to effectively engage and help retain our clients across their life-cycle journey; and (2) preparing internal communications to help drive associate engagement. This individual will work closely with the sales, implementation, service, and data teams to ensure communications are consistent, timely, tailored, and impactful.

Our ideal candidate is a skilled communicator, innovative thinker, and has a proven track record managing communications strategies and tactics.

Key Responsibilities :

• Develop and oversee the implementation of the agency’s client communication plan, including digital communications and other client engagement activations.

• Work closely with the marketing team to align communications with marketing strategies and brand messaging.

• Create engaging and informative messaging tailored to different client segments, ensuring clear communication of our services, updates, and industry news.

• Monitor and report on the effectiveness of communication strategies, adjusting plans as necessary to improve client engagement and satisfaction.

• Collaborate with the implementation and service teams to identify client needs and feedback, using insights to inform communication strategies.

• Leverage client success stories, following ADP’s testimonial guidelines

• Stay informed about industry trends, challenges, and opportunities to ensure our communications are relevant and insightful.

• Support ongoing client communication needs efforts and collaborate with internal partners as appropriate.

• Create content in a variety of formats consistent with marketing communications best practices

Qualifications:

· Bachelor’s degree in Communications, Marketing, Journalism, or a related field

· Minimum of 3-5 years of experience in communications or a related role, preferably within the insurance industry

· Experience with designing marketing campaigns in Eloqua required

· Excellent written and verbal communication skills, with the ability to produce clear and engaging content for a variety of audiences

· Proven ability to develop and implement successful communication strategies

· Exceptional organizational skills and attention to detail

· Strong interpersonal skills and the ability to work effectively in a team and independently.

· Knowledge of data analysis and performance metrics monitoring

· Knowledge of and experience with AI-driven content generation tools a plus

· Experience with other marketing tools and technologies (e.g., On24) a plus

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.

• Continuously learn through ongoing training, development, and mentorship opportunities.

• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

• Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.

• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.