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The Communications Manager is responsible for leading the communications team and will develop communication strategies for the organization. The Communications Manager will coach, develop, and train up the communications team, guiding their continued growth and effectiveness for the organization. The Communications Manager will help to promote the company’s mission to team members, caregivers, and patients through various communication channels through a unified, consistent, and positive approach. The Communications Manager will ensure that employees are familiar with the organization’s mission, goals, policies, and expectations.
Essential Duties and Responsibilities:
Develops internal and external communication plans and strategies for cross functional project teams and company initiatives
Develops internal and external communication plans and strategies to effectively communicate to all employees
Integrates industry best practices to achieve company objectives and deliver communications to employees and patients
Works to establish collaborative relationships with department managers and liaisons to fully understand comprehensive communication needs and provide subject matter expertise to these groups
Ensures that all communication materials present a clear, unified, and positive image for the organization and/or brand
Plans, prepares, and distributes original promotional content such as articles, email, and other updates on behalf of the organization
Oversees the effectiveness and ongoing utilization of the company intranet and additional stakeholder communication tools. Researches, selects and applies best practice solutions.
Interviews, hires, and trains communications staff
Lead and supervise a team of Communications Specialists, setting priorities to meet service demands
Conducts performance evaluations that are timely and constructive
Supports with the development of special event communications as directed
Drives stakeholder engagement and utilization of various Maxim platforms as assigned
Performs other related duties as assigned
Minimum Requirements:
Bachelor’s degree in Human Resources, Communications, Journalism, or related field required
Prior experience in a communications role required with coaching, counseling, or leadership experience highly desired
At least seven years of experience in communications field required
Management experience preferred
Excellent managerial, interpersonal, counseling and coaching skills
Ability to use tact and professionalism including in times of extreme stress
Ability to think creatively
Ability to adapt and respond to difficult questions and issues
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Excellent planning, time management, and decision-making skills
Excellent communication skills
Ability to deliver results with little supervision, and to effectively manage multiple projects at once
Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams, etc.) and desktop publishing software
Proficiency in the English language required
Pay Information:
$80,000-$90,000 + $7500 – $10,000 bonus
Benefit eligibility is dependent on employment status. *Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance, Transportation Benefits, Educational Assistance Program, College Partnership Program, Legal Benefits, Employee Discount Program, Paid Time Off/Company Holidays.
About Maxim Healthcare Services
Maxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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