Communications Coordinator

About the organisation

eyeWitness seeks to bring the perpetrators of atrocities to justice by providing technical expertise in building photo and video dossiers that can be authenticated for use in criminal investigations or trials.

The organisation has developed technology that allows users to capture photos and video with a mobile camera app which embeds metadata to verify where and when the footage was taken, and whether the image was altered or not. Both the images and the metadata are stored in a secure gallery within the app until the user submits them to a storage database controlled by eyeWitness and hosted by Lexis Nexis. The transmission protocols and secure server system set up by eyeWitness creates a chain of custody that allows this information to be presented in court.

Close partnerships are developed with litigators and organisations on the frontlines documenting human rights violations and other abuses that can amount to core international crimes (genocide, war crimes, crimes against humanity). We provide these organisations with the technology and the expertise that increases the impact of their footage, by ensuring that the images can be authenticated for use in criminal investigations or trials, or for any other accountability efforts. An expert legal team analyses all information received, identifies the appropriate international, regional and/or national bodies to investigate further, and liaises with these mechanisms and our partner organisations to ensure the material is acted upon.

The organisation is registered in the UK. It began as an initiative of the International Bar Association (IBA) and any employment contract secured will be with the IBA, with the role seconded to eyeWitness.

About the role

The Communications Coordinator develops the organisation’s communications strategy, identifying its target audiences and priority areas. The role will oversee external communications, including social media, press relations, website content, and will ensure coherent messages, high editorial standards, and a strong institutional image.

Key tasks:

• Writing impact stories in a human, engaging way for on- and off-line platforms.
• Drafting, editing, and publishing engaging content for multiple platforms (website, social media, press releases).
• Developing and managing social media presence, ensuring content is timely, relevant and engaging.
• Responding to media inquiries, and updating and maintaining website content.
• Ensuring consistency in tone, style, and messaging across all communications.
• Maintaining and developing outreach material for beneficiaries in target countries.
• Developing briefing materials for stakeholders demonstrating impact in a visually creative way.
• Developing and implementing internal guidelines on branding, editing and work processes.
• On an ad hoc basis, assisting other staff members with their outreach needs.

Salary: Circa £29,000

Location: London, UK (hybrid remote and in office). The candidate must reside in England.

Status: Full time/Permanent

Start date: ASAP

About us

• We are a small, dynamic team with expertise in human rights investigation and litigation. We are passionate about the use of technology to promote accountability.
• Our work is at the forefront of law and technology. It is varied, multifaceted and creative, but also highly technical.
• We operate in a flexible, responsive way, constantly liaising with beneficiaries in the field to meet the needs and concerns.
• We work as collaboratively as possible. We enjoy sharing ideas and finding solutions as a team.

About you

• A collaborative team player, highly organised, and forward thinking. You will show initiative and take a proactive approach to problem solving.
• You have outstanding writing, editing, and verbal communication skills. You will have experience conveying complex ideas in an understandable manner to different audiences. You will be familiar with editorial best practices, both online and offline.
• Demonstrated ability to juggle multiple priorities and coordinate different projects with minimal supervision. To achieve this goal, you will create and maintain constant and strong lines of communication.
• You will have excellent attention to detail, accuracy and precision, especially when dealing with sensitive topics.
• Team-oriented and keen to work well with colleagues across departments.
• Flexible and able to work under pressure.
• Ability to work independently, take initiative and prioritise work tasks.

Technical Requirements:

• University degree or comparable certification in communications, journalism, public relations, marketing, or a related field.
• Knowledge of human rights issues and international justice (desirable) with an understanding of the sensitivities around security and confidentiality matters. Prior knowledge of international justice would be an asset.
• Experience with website maintenance, including HTML or CMS platforms (desirable) and social media platforms; familiarity with graphic design tools such as Canva would be an asset.
• Demonstrated experience in content creation and editing with experience managing social media platforms.
• Experience in building communications strategies, including setting priorities and coordinating with other actors – ability to develop strong messages and deploying them on digital and traditional platforms.
• Work experience in civil society organisations (desirable).
• Experience with graphic design software (desirable).
• Knowledge of a language in addition to English (desirable).