Communication Specialist in Tyngsboro, Massachusetts

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Summary of Duties: The Part-Time Communications Specialist role
falls within the Communications Division and operates under the
direction of Communication Supervisors, and under the overall
supervision of the Chief of Police. Communications Specialists are
tasked with handling incoming calls related to Police, Fire, EMS,
Highway, and Animal Control Operations. These calls are processed and
dispatched through the Communications Department, utilizing a
Computer-Aided Dispatch system (CAD). Communications Specialists are
responsible for operating telephone, radio, and computer equipment in
accordance with established policies and procedures. Their duties
encompass law enforcement inquiries, data entry, cancellations,
modifications, and the receipt and dispatch of medical calls utilizing
Emergency Medical Dispatch (EMD) protocols. Salary & Hours:
$27.83/hour up to 19 hours per week and is not benefit-eligible.
Qualifications & Entrance Requirements:

  • Possession of at least a high school diploma or GED.
  • Flexibility to work various shifts, including nights, weekends, and
    holidays.
  • Proficiency in both oral and written communication.
  • Ability to multitask effectively within a high-stress environment.
  • Successful completion of a comprehensive background investigation.
  • Preferred, but not mandatory, certifications in E911, CPR, EMD,
    LEAPS, and prior experience with IMC.







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