Communication Coordinator – Port Sudan, Red Sea, Sudan (National)

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that all program stakeholders respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

The Communication coordinator is responsible of managing our social media accounts as well as cover all activities and produce media materials.

Core responsibilities

Communication strategy & plans

• Design, draft and implement Geneva Call’s Country Communication Strategy in line with the organization’s Strategy 2024-2027 and its enhanced Theory of Change.
• Monitor emerging trends in Sudan’s communications and media channels, identify opportunities and needs for Geneva Call and lead implementation of the organization’s response (including oversight of the website and social media channels as well as updates and upgrades to them).
• Establish robust coordination and support mechanisms among all program team members in the field to stay abreast of their current efforts and activities.

Website and social media

• Responsible for Geneva Call Sudan and social media channels.
• Apply and follow guidelines received from HQ for the decentralized, context specific use of social media channels in line with Geneva Call’s visual identity and branding parameters.
• Establish and lead in regularly producing timely and impactful content to engage digital audiences meaningfully.

Annual Report and other publications

• Lead the editorial development and coordinate the production and dissemination of Geneva Call’s Annual Report.
• Write a wide range of pieces including web stories, op-eds, social media posts, capturing Geneva Call Sudan Office impact and enhancing its positioning globally.

Events and public relations

• Lead in the conceptualization of public events or other public relations activities in Sudan. This includes the coordination of protocolar ceremonies for the signing of Geneva Call’s Deeds of Commitments.

Media relations & crisis management

• Develop and implement a media engagement strategy attuned to Sudan specific mission and acknowledging the high sensitivity of its activities.
• Develop pedagogic material and conduct media engagement training to Geneva Call Sudan program team to enhance the overall capacity of the organization to engage meaningfully with global or local media outlets.
• Maintain and develop a wide network of relevant media contacts in Sudan.
• Seek opportunities for media engagement when deemed strategic to advance the organization’s impact and reputation.
• Establish and maintain a media monitoring system.
• Develop a crisis communication management module to enhance the organization’s capacity to react to crises.
• Prepare talking points, press releases and/or draft statements.

Team management & service providers

• Give functional guidance to program team in the field; manages and coordinates a roster of service providers (AV, photographers, web providers, etc.) both in Sudan in line with the organization’s procurement policy.
• Develop and assess the human, financial and other resources required to implement various communication strategies and plans as they are rolled out.
• Capacity building and development of country-based program staff.

Resource mobilization efforts

• Contribute to project proposals development through advising Sudan based program staff and proposal writers on technical issues related to communications aspects and outputs.

Main qualifications

Education and experience

• Master’s degree or equivalent or bachelor’s with 5 years of experience in communications, journalism, public relations, political science, history or international relations.
• At least 5 years of professional experience with gradual senior managerial responsibilities in non-profit organizations with focus on work in conflict-affected contexts.
• Management experience with budget oversight and team supervision responsibilities
• Experience in developing innovative approaches to communication in diverse media channels is an advantage.

Competencies

• Dynamic, pro-active and result oriented.
• Strategic thinker and creative.
• Expert understanding of how strategic communications deliver change in sensitive contexts.
• Ability to self-manage, work under pressure, and deliver under tight deadlines.
• Robust knowledge of international humanitarian, peace, development, and security work.
• Professional command of communication tools, including digital tools and related software.
• Ability to produce and deliver clear and concise presentations; advanced public speaking skills, including media engagement.
• Exceptional writing and editorial skills.
• Advanced knowledge of and ability to apply management principles as they relate to multi-cultural and complex organizations. Developed ability to mentor, coach and create inclusive and cohesive teams.
• Political sensitivity and awareness; tact and diplomacy.

Languages

• Arabic (C1-C2)
• English (C1-C2)

Personal skills

• Demonstrated ability to thrive in a matrix management environment.
• Developed interpersonal and communication skills including influencing, negotiation and coaching.
• Strong communications skills (both written and verbal) at a level appropriate for high level external representation and ability to tailor communications to different audiences.
• Interpersonal skills with experience of negotiation with weapon bearers and other stakeholders.
• Entrepreneurial mindset.

Other

• Ability to travel occasionally.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for coworkers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position : Communication Coordinator
• Report to: Head of Program
• Type of Contract: Fixed term contract (National position)
• Activity rate: 100%, full-time position
• Place of Work: Port Sudan – Red Sea, Sudan
• Preferred start date: 01.Oct.2024