Commercial Director | InterContinental Melbourne the Rialto in Melbourne, Australia

About Us

Nestled on illustrious Collins Street, in the vibrant heart of Melbourne’s CBD, the Intercontinental Melbourne the Rialto is a symbol of heritage elegance and contemporary sophistication. Esteemed as one of the city’s paramount hotels of international renown, it stands as a testament to luxurious hospitality.

About the Role

As Commercial Director you are a vital business partner to the General Manager and an integral member of the hotel leadership team. You will join a high performing team committed to energising and sustaining the hotel’s positioning as a leader in the luxury sector.

This is a pivotal role for a visionary leader who can seamlessly integrate and elevate the hotel’s commercial and revenue strategies. This leader will drive sustainable growth, ensuring long-term success and competitiveness.

A taste of your day-to-day

This role entails full accountability for the commercial strategy and is crucial in driving the hotel’s financial success through expertise in revenue optimization, business development, forecasting and marketing.

Key responsibilities:

• Maximise revenue in both the short and long term, developing and implementing strategic plans, optimising revenue streams, building strong client relationships and ensuring exceptional guest experiences.

• Manage the departmental budget, ensuring alignment with the hotel’s financial goals and adherence to the payroll budget.

• Setting pricing strategies, forecasting demand, and managing inventory to maximise occupancy and average daily rates across all revenue streams, including accommodation, Food & Beverage (F&B), Conferences & Events (C&E), local catering and ancillary services such as car parking, commissions, F&B activations, pop-ups, and collaborations.

• Utilise advanced revenue analytics to deliver strategic insights and regular reporting on revenue performance, market dynamics and operational efficiency to senior management and stakeholders.

• Leading and motivating a high performing team of commercial professionals, setting targets and building a results-driven culture

• Responsible for ensuring brand alignment across all tenancies within the hotel premises

What we need from you

We are seeking an industry professional with senior Sales and Marketing leadership experience in the international luxury sectors. The ideal candidate will have:

• A minimum of 3 years of relevant experience in a similar senior leadership role managing a multi-disciplinary commercial team.

• Superior knowledge and demonstrated hands on experience in managing, influencing and driving Revenue in the luxury hotel sector.

• Superior knowledge and demonstrated hands on experience of marketing and in particular developing marketing strategies in a luxury hotel landscape. Knowledge of F&B and hotel Marketing is essential

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Strong financial skills developing and managing a commercial budget and ability to apply analytics to strategy.

• Proficiency in analytical reasoning, strategic foresight, and adeptness in dissecting market trends and orchestrating media strategies are crucial.

• Experience in managing channel and trade marketing

• Experience motivating and training a team.

• Confident facilitation and public speaking skills

• Exceptional communication and writing skills

• Australian citizenship / permanent residency – full work rights in Australia are essential as sponsorship is not available for this role

What you can expect from us

In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.

• Competitive Salary

• Paid Birthday Leave

• Enhanced parental leave program

• Proactive paid wellness and mental health days

• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage

• An immense colleague discounts platform for all your favourite brands and retailers

• Most importantly, we’ll help you grow, and develop you as an individual.

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

We are proud to be InterContinental Melbourne the Rialto and proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.