Clinical Services Specialist in Australia

Clinical Services Specialist

Would you like to work in an international environment where you’ll make a difference every day? At Permobil, we’re looking for game-changers to join us as we innovate for individuals and develop the world’s most advanced assistive solutions.

The Opportunity

Join our dynamic APAC team as a Clinical Services Specialist! In this impactful role, you will champion Permobil’s extensive range of assistive technologies, delivering exceptional clinical services that empower our diverse customer base. Your responsibilities will include developing and implementing innovative clinical training programs, providing expert education, and offering guidance on optimal usage. You’ll also play a crucial role in funding support and research initiatives. This position is designed to support not only our dedicated staff but also a wide array of stakeholders, from prescribing allied health professionals to dealers, end users, and caregivers. While this role is ideally based inAustraliaorNew Zealand, we welcome applicants from other regions in Asia Pacific to apply including:

• Japan – Morishita, Tokyo

• Korea – Seoul

• China – Kunshan

  At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data.

  Key Responsibilities

• Assessment of Permobil product performance against user and customer requirements in real world application of home and work environments

• Work with clinical education colleagues and other allied health professionals to broaden their existing skillset and knowledge regarding prescribing complex assistive technology, to meet clinical outcomes

• Assessment of Permobil user needs and aptitudes via clinical observation and field assessment

• Assist in developing clinical education modules that can be delivered by self and others directly, and by others via different modes (direct, on-line, webinars)

• Work closely with sales teams across the region to assist in achieving goals, building networks and relationships

• Able to organize and facilitate events

• Provide clinical advice relevant to Permobil products and equipment, to staff, sales team, dealers, users and carers

• Provide support and education to clinicians for AT funding applications

• Assist in the development of clinical collateral including, but not limited to blogs, handouts, brochures, clinical assets and other material

• Contribution to projects across the region and globally as required

• Preparation of submissions to major significant conferences

• Identify case studies across portfolios and the region to be used in clinical content

• Identify facilitates and organisation throughout the region where clinical and research collaboration could occur

• Identify and build relationships with clinical teams

• Identify and build relationships with universities and foster relationships

• Ability to travel domestically and internationally

• Ability to work autonomously but also as part of a team

• Any other duties that are required.

  Significant External Relationships

• Existing dealer network throughout the region

• Key prescribers, opinion leaders and influencers

• Potential end users who contact Permobil directly seeking advice

• Conference organisers developing educational components

• Professional organisations facilitating education in our key market sectors

Online education providers; and

• University Department Heads of Occupational Therapy and Physiotherapy.

  Why Permobil is a great next step for you!

  1. You’ll make a difference. Every day

  Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people’s lives.

  2. You’ll make your mark as part of our future

  We collaborate with colleagues across borders toInnovate for Individuals. The impact you make personally could lead change around the world.

  3. You’ll feel welcome from day one

  We’re known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference.

Who you are

You are passionate, innovative, and ambitious. You want to make a difference for others and feel fulfilled when you can see the link between the work you do and positive improvements in the lives of others. You search out opportunities and are prepared to go off the beaten track to chase your dreams. You don’t follow the herd – you find new ways of working and go where you see potential to make your mark. You are a pioneer, a revolutionary, a game-changer and you are who we’re looking for.

Your Background

• Relevant bachelor’s degree in OT, PT or Health and atleast 6 years of experience in field

• Experience working with users with complex wheelchair and seating needs for at least 5+ years

• Experience in advocating for UED users and applying for funding

• Ability to accommodate differences in culture and language

• Exhibited confidence with presentation software

• Frequent customer and therapist contact

• High level of detail and accuracy

• High level of communication skills internally and externally

• Specialist industry product knowledge

• Comfortable facilitating Clinical and Scientific presentations

• Ability to teach co-workers and outside organisations the skills in prescribing complex assistive technology

• Confident is using a variety of Microsoft computer programs

  Employee Benefits

• Hybrid work arrangements including office and working from home

• Enjoy Birthday Leave on your special day

• Opportunity for a ‘Volunteer Day’ to give back to the community

• Access to an Employee Assistance Program (EAP) for personal and professional well-being

• Learning & Development training opportunities.

Information

Please apply via our career page no later than 15 November 2024. We will conduct selection continuously so send us your application today!

For additional information about the position, please contact Director Clinical Services, Tilly Brook on email, tilly.brook@permobil.com .

For information about the recruitment process, please contact the recruiter, Bennett Saravana, P&C BP on email bennett.saravana@permobil.com .

For information regarding Permobil’s Privacy Notice, please visitprivacy.permobil.com (https://privacy.permobil.com/candidate)

At Permobil, diversity fuels our innovation in creating life-changing mobility solutions. We embrace the unique talents and perspectives of individuals from all backgrounds to drive our mission forward. Join Permobil and be part of a team where diversity is not just valued, but essential to our success in delivering personalized mobility solutions.

Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More about Permobil

Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1900 team members in more than 18 countries around the world. For more information regarding the company’s storied history and complete product line, visit permobil.com.