Osborne Recruitment
Job title:
Client Relationships Manager
Company
Osborne Recruitment
Job description
Are you passionate about building and maintaining strong relationships with clients?
Do you excel in understanding client needs and identifying opportunities to enhance value? Osborne Recruitment is currently seeking a dedicated and proactive Client Relationship Manager for a key client.
This is a fantastic opportunity to join a dynamic team committed to excellence.Salary & Benefits:· €60,000+ DOE· Hybrid working model· Professional development opportunitiesKey Responsibilities:· Develop and maintain positive relationships with clients and consultants, understanding their needs and proactively identifying opportunities to provide additional value.· Collaborate with the sales team to identify suitable consultants for projects and strategize to promote client satisfaction and long-term partnerships.· Maintain regular and effective communication with clients and consultants, providing updates on project progress and addressing any concerns promptly.· Handle account issues and ensure effective implementation of solutions, working closely with internal teams.· Identify opportunities for upselling and cross-selling services based on client needs and our service offerings.· Gather client feedback to understand satisfaction levels and areas for improvement.· Manage contract renewals and extensions, ensuring alignment with client expectations.· Collaborate with internal teams including Legal, Operations, and Finance to ensure seamless service delivery.Requirements:· 5+ years of experience in a relationship manager, client management, or account management role.· Strong interpersonal and communication skills with the ability to build rapport and communicate effectively.· Excellent problem-solving and negotiation skills to handle account issues and contract negotiations.· Strategic thinking and ability to identify and pursue growth opportunities within client accounts.· Strong organizational and time management skills with the ability to manage multiple client accounts simultaneously.· Proficiency in Salesforce and Microsoft Office Suite.Why Us? Our client is dedicated to transforming their industry by focusing on innovative solutions. Their core values include:· Next-level people: They go above and beyond in everything they do.· Faster with focus: They prioritize speed and intent, driving change.· Me the person: They celebrate authenticity and encourage bringing your whole self to work.· We the people: They commit to each other and their community, welcoming newcomers and championing change.· Lean In: They value graft and humility, believing no task is beneath anyone.For more information, please apply through the link provided for the attention of Adam McMahon If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne Recruitment is an equal opportunity employer.
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Expected salary
€60000 per year
Location
Dublin
Job date
Tue, 25 Jun 2024 22:49:16 GMT
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