Job title:
Client Director, Sponsorship & Consultancy
Company
dentsu
Job description
As a Client Director your role is to provide strategic recommendations and manage all resources to ensure the client’s needs are met. You will support the Business Director’s (BDs) in delivery on accounts, managing the capabilities and team to ensure on-time delivery and excellence in execution. You are viewed as a trusted advisor to the client and play a key role in developing your team.Job Title: Client Director, Sponsorship & ConsultancyJob Description:Responsibilities:Client Servicing/Account Management:
- Lead and direct the client relationship.
- Own senior level client connections and relationship (above day-to-day client contacts interacting with Client Managers).
- Understand your client’s business and the wider industry competitor set.
- Know what makes your clients tick, how to make them stand out and support them in achieving marketing goals.
- Lead by example on client service excellence.
- Have full ownership and accountability for client/account fees and activation budgets.
- Understand and be able to report on the commercials of your client responsibilities.
Project Management:
- Oversea and direct the client team to effectively and efficiently manage retained client work and project work.
- Hold overall responsibility for ensuring the project delivers above client expectations.
- Be accountable for (the client team) setting timelines, expectations, and meeting deadlines.
- Manage resource across the client team and escalate / inform BD’s, of pinch points, resource requirements, resource solutions.
Administration:
- Ensure your client teams are completing timesheets to accurately report time spent on client retainers and projects.
- Report on account time on a monthly basis, working closely with BD’s
- Have oversight and be accountable for money in and out of client fee jobs and activation jobs, accurately budget, reconcile and report revenue to BD’s.
Culture & Values:
- Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team.
Business Growth:
- Play an important role in client development and new logo growth by directing new client and business briefs / projects.
- Work closely with BD’s on overseeing New Business opportunities and allocating resource where available.
- See new business projects through from start to finish.
- Play an integral role in pitch teams.
Marketing:
- Lead the way in directing marketing initiatives.
- Encourage your wider team to input to marketing the agency.
- Suggest ideas on how we can better market the agency.
- Participate in regular thought leadership in written, presentation and verbal format.
- Represent the agency at webinars and conferences and seek opportunities to do so.
Self-Development:
- Be knowledgeable about the industry and strive for expertise.
- Ensure you understand and can confidently present sponsorship processes.
- Be curious and focus on personal development through team management and leadership training.
People Management:
- Act as a mentor and coach to your direct reports to help them develop in their role and career, promoting an inclusive environment where everyone’s voice can be heard.
- Provide regular on the go feedback and regular structured 121’s which focuses on performance.
- Discuss and agree clear performance objectives and L&D opportunities, which supports both the business and your direct reports personal ambitions, identifying areas of strengths and weaknesses.
- Have regular conversations with your team and have over see teams’ personal objectives and goal setting.
- Seek support from BDs or HR when required.
Location: LondonBrand: Mktg SportsTime Type: Full timeContract Type: Permanent
Expected salary
Location
London
Job date
Wed, 26 Jun 2024 01:34:46 GMT
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