Casual Operations Administrative Assistant-National Convention Centre in Canberra, Australia

As an Operations Administrator, you play a crucial role in ensuring the smooth functioning of our operations and providing vital support to various departments. Your primary responsibility lies in providing administrative support to NCCC’s operational units, encompassing event services, kitchen operations, facilities management, and maintenance.

In this role, you’ll handle a range of administrative tasks vital to the smooth running of operations. This includes HR administrative duties, such as on boarding new employees and managing records. Additionally, you’ll be responsible for updating our events database, ensuring accuracy and completeness to support effective event coordination.

This position is initially offered on a casual basis, with the potential for permanent employment based on performance and organisational needs.

Every day is different, but you’ll mostly be:

GUEST EXPERIENCE

• Prepare event briefing sheets for the operations teams

• Prepare menus and price lists for public catering kiosks as required

• Prepare buffet label and discuss with kitchen team with daily event dietary

FINANCIAL RETURNS

• Operation department account receivable such as verify invoices, track invoice progress, and assist concur expenses

• Stationary order and stock management

PEOPLE

• Develop on boarding schedules for new starters in conjunction with Dept Heads

• Assistant with new colleague on boarding process

RESPONSIBLE BUSINESS

• Support the NCCC’s community engagement initiatives through staff communication

• Maintain and update RSA Register in line with ACT Liquor licensing

• Maintain and update insurance tracker

• Manage contracts and Work Health and Safety obligations

What we need from you:

• Must available on Monday, Tuesday, and Thursday, with potential weekend availability

• Excellent communication and interpersonal skills

• Strong organisational and time-management abilities

• Ability to multitask and prioritize tasks effectively

• Experience with Microsoft Office (Word, Excel, SharePoint and PowerPoint)

Qualifications:

• Diploma in hospitality or business management, or 1 year experience in office administration

• Experience in banquets, administration, or events is advantageous

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

• Paid Birthday Leave

• Hotel Perks like accommodation and Food & Beverage discounts

• Enhanced parental leave

• Proactive health days and flexible work options

• Your career journey will be supported through our lifelong development program

• IHG Career Milestone celebrations

• Transfer of entitlements as you move and grow with IHG

• Access to our discount retail platform that makes your pay go even further

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Don’t qute meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today and let’s #GoFurtherTogether.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest’s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.