Business Development Executive in Adelaide, Australia

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

The Business Development Executive is responsible for proactively developing an assigned account base and to develop and win new business in order to generate revenue in line with annual business plans and strategic sales revenue plans for the InterContinental Adelaide.

Your day-to-day:

Financial Returns

• Manage and grow client base to meet revenue targets in accommodation, catering, and F&B.

• Generate revenue from existing accounts and identify new potential accounts in Adelaide & SA markets.

• Promote IHG offers to assigned segments and accounts.

• Conduct quarterly reviews with Regional Sales and key decision-makers, implementing corrective measures as needed.

• Meet sales activity targets set by the Commercial Director.

• Develop and execute a sales action plan, including client communication, sales calls, entertainment, trips, tradeshows, exhibitions, and site inspections.

• Conduct market research to monitor current and future trends, including competitor activities.

People

• Participate actively in all training sessions and complete pre and post-course work.

• Maintain relations with clients and strategic partners.

• Foster a proactive team approach with the InterContinental Adelaide hotel commercial team, broader hotel network, and IHG Regional/National Sales Offices.

• Maintain close working relationships with property management and operational staff.

• Understand and utilize IHG processes and systems, including Delphi, I-Know Reporting, Ezy-Message, Meeting Broker, I-RFP, and Sales Source.

Guest Experience

• Assist with familiarizations and entertainment as required.

• Keep accurate records of sales calls in Delphi.

• Support senior commercial leadership and the Executive Committee in ensuring quality product delivery and improving customer experience to maximize revenue and profit.

Responsible Business

• Collaborate with management on workplace health, safety, and wellbeing initiatives.

• Participate in investigations of workplace injuries and illnesses, recommending corrective actions.

• Facilitate hazard reporting to those who can implement corrective actions.

• Wear and maintain PPE as required and use other safety and emergency equipment according to safety procedures.

• Report workplace hazards, injuries, or illnesses to supervisors.

What we need from you:

• Experience in dealing with clients and building commercial relationships.

• Knowledge of basic sales techniques and principles

• Motivated to achieve set performance targets

• Proactive and positive attitude

• Good problem solving and organisation skills.

• Effective verbal and written communication and negotiation skills.

• Strong team player

• Display an understanding of the Adelaide market trends and commercial environment.

• Ability in preparing and presenting reports.

What you can expect from us:

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:

• Paid birthday leave

• Hotel perks like accommodation and food & beverage discounts

• Enhanced parental leave

• Proactive health days and flexible work options.

• Your career journey will be supported through our lifelong development program

• IHG Career Milestone celebrations

• Transfer of entitlements as you move and grow with IHG.

• Access to our discount retail platform that makes your pay go even further.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.