Business Analyst in New South Wales, Australia

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

This position will support ANZ International Card Services Commercial (ICS) division and will be responsible for working closely with key business stakeholders and their teams on key reporting, analysis and pipeline management. This role is also responsible for overseeing the monthly process including Signing Update Procedure (SUP) & Governance Audit, managing the CRM platform (salesforce.com), validate and manage incentive queries. This person is required to not only engage with a diverse group of team members, but also work with many internal partners.

This is a great opportunity for someone that wants to further develop their analytical skills.

How will you make an impact in this role?

• Reporting & Analytics: Supporting the development and production of monthly Global Card Servies (GCS) ANZ reports

• Partnering with key stakeholders such as: FP&I, Business Planners, SABE, Marketing and Business heads

• Assist with Pipeline and Lead management

• CRM Management:owns CRM (One Force) management and governance, assist with pipeline and lead management

• Incentive Governance

Minimum Qualifications

• Finance undergraduate degree or similar is required

• Analytical and strong attention to detail

• Highly effective communication style (written and verbal) with the ability to collaborate and influence other

• Ability to work independently

• Strong MS Office Knowledge – Excel, PowerPoint and Word

• Customer focused with the ability to build effective internal and external business partnerships

• Strong team player who is flexible and maintains a positive attitude even during changing work priorities.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Sales

Primary Location: Australia-New South Wales-Sydney

Schedule Full-time

Req ID: 24016096