Business Analyst -Business Operating Model

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Summary of Role:

We are seeking a knowledgeable and experienced Business Consultant/SME to join our team who have hands on experience on defining the Business Operating Model for the implementation of Loan Origination System for Corporate Customer. In this role, you will play an important role in defining the Business Operating Model in the implementation of Loan Origination System for one of our clients. The ideal candidate should have a background in Banking Industry to streamline processes and optimize operations.

Job Description

Responsibilities of the role:

• Bring a good understanding of defining Operating Model and have worked in similar capacity earlier for a Bank / Financial Institution
• Lead the engagement with business users to understand business processes, problem statements and pain areas
• Define business operating model and document using different tools like, Confluence, Blue Works, Lucid Chart, MS Visio etc
• Identify key stakeholders and construct stakeholder analysis i.e. how they are affected
• Support the identification of risks and mitigation approaches
• Participate in the client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.
• Analyse client business requirements, liaise with clients / project teams and prepare business process flows etc. Be involved actively in the process till the sign-off is not obtained from the Stakeholders.
• Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience
• Conduct relevant research to increase understanding in support of developing comprehensive solutions
• Assist in the production of various collaterals such as User Guide, SOP Documents, process flows, end user training etc

Experience and skills required

• Experience of working with Banks / Financial Institution with good understanding of defining end-to-end business operating model
• Experience of Loan Origination would be beneficial
• Experience of Temenos Core Banking System would be an added advantage
• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
• Experience in documenting business case, business process modelling, requirement elicitation through workshops
• Experience of working in Agile methodology
• Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
• Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams
• Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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