Business Analyst

Job title:

Business Analyst

Company

University of Manchester

Job description

About IT ServicesIT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.The TeamThe Business Analyst team sits within the Applications, Data and Strategy Division of IT Services. Its primary function is to provide Business Analyst services to strategic University projects, working with subject matter experts from within IT Services and the business areas.The RoleWe have an opportunity for an experienced Senior Business Analyst (BA) to join our established practice to support the delivery of projects, delivered through our Strategic Change Office.The Business Analyst will take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisational change. The role will be responsible for undertaking assignments across project and/or service functions as required.Our BA’s regularly interact with a diverse range of stakeholders across the University and work across a range of projects, including those for our Cultural Institutions, Professional Services and our student and research communities.The role includes collaborating with our large team of BA’s, including leading activities to continually improve our service offering.Expected to take on and be responsible for the supervision, motivation, technical direction, development, training and mentoring of assigned staff.The PersonThe successful candidate will have the responsibility for leading Business Analysis activities on large and complex projects of strategic importance to the university. Our Business Analysis Service Framework includes:Work with diverse groups of stakeholders to investigate root causes of problems, identify where a business need exists and shape the project to address this need.Evaluate options to meet the business need and support the development of the business case for changeFacilitate workshops to capture and document current and proposed processes. Apply gap analysis to identify actions required to implement the revised processes.Facilitate workshops to elicit, analyse and define requirements for business and IT change initiatives.Support business staff in testing business and IT changes to ensure acceptability.Support the development and deployment of business and IT changes to ensure a smooth transition.Experience of leading teams of business analysts on process modelling and requirements engineering activities within large projects or programmes is essential.Expert knowledge in requirements capture & management, business process modelling and workshop facilitation are essential.Experience of leading business analysis activities on multiple large change projects is also essential, as is extensive experience of a structured approach to Business Analysis using a range of methods, tools and techniques.Knowledge of the Business Process Modelling Notation (BPMN) is desirable.Additionally previous experience of working in a Higher Education environment would be a distinct advantage, as would previous line management experience.What can you expect in returnOur diverse job opportunities all include a top benefits package that includes many features that are hard to find in the private sector:29 days Annual Leave entitlement plus 4 University closure days over the Christmas period, plus bank holidaysWell-being programme with counselling, fitness and leading sports facilitiesLearning and development opportunitiesStaff recognition schemesStaff discounts on a range of products and services including travel and high street savings.A generous contribution-based pension schemeAn annual pay review, plus incremental salary increase within the gradeVivup lifestyle benefits- exclusive access to discounts across UK’s major retailers including supermarkets, technology, fashion, travel, and much more!Free eye examinations with discounts on glasses and contact lensesSavings on food and cafes on campusSalary exchange for childcare vouchers, workplace nursery scheme, cycle to work, or increased pension contributionAnd much more! Find out more by following this link:Find out more about our organisation and values:andWhen completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.As an equal-opportunity employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.Our University is positive about flexible working – you can find out moreBlended working arrangements may be considered.Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.Enquiries:Please contact our IT Resource Management TeamEmail: [email protected]What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.Our University is positive about flexible working – you can find out moreHybrid working arrangements may be considered.Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.Any recruitment enquiries from recruitment agencies should be directed to .Any CV’s submitted by a recruitment agency will be considered a gift.General enquiries:Email:Technical support:This vacancy will close for applications at midnight on the closing date.Please see the link below for the Further Particulars document which contains the person specification criteria.

Expected salary

Location

Manchester

Job date

Thu, 22 Aug 2024 07:48:50 GMT

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