Job title:
Brown Thomas Concession Manager
Company
Job description
KEY ACCOUNTABILITIES: To ensure that Store sales performance is maximised to its full potential and delivered above agreed Targets and Key Performance Indicators (KPIs) To ensure costs are managed within agreed budget levels and that every opportunity is sought to maximise Store profitability To recruit, train, develop & retain Brand Ambassadors for the business To consistently demonstrate our Core Values and ensure by example that the sales team understand how our Core Values & Brand Statement are translated into actions and behaviours KEY RESPONSIBILITES Delivering Results and Compliance To drive and monitor performance for the Store and agree/take appropriate action where necessary to ensure all KPI targets are met, including Sales, Payroll, Conversion, Multichannel, Stock Loss, Odds and Service To ensure your Store is compliant with all company Policies & Procedures (including Health & Safety, Till Management, Security, Stock Management, WoW, Human Resources and Payroll) To regularly review all areas of cost control (Payroll, FTE, Housekeeping, Stock Loss & Self-assessed Audit) highlighting any areas where savings can be made and profit maximised to the Area Manager To maintain optimum stock levels at all times through effective communication with the Area Manager & application of the Stock Management procedure Service and Sales Presentation To ensure that your team are regularly trained utilising all company Learning and Development tools To ensure your team deliver excellent service and represent the brand by maintaining a high standard of personal presentation and professional behaviour To ensure that your team consistently demonstrate Delivering the Dune Experience and the Core Values To ensure that during the Sales and After-sales process, your Store strives to go Above & Beyond to exceed customer expectations and deal with any complaints efficiently in line with company policy To ensure that company Visual Merchandising standards & WoW guidelines are implemented throughout the Store Teamwork and Leadership To manage the continuous development of self and team To create Team Spirit within the Store ensuring the sales teams are supportive of each other and work well together To ensure succession planning tools are being utilised in line with the company Career Progression strategy, there is a succession plan in place at your Store and that vacancies are filled within reasonable timescale ESSENTIAL Previous Store Management Experience Commercially astute and target driven Demonstrates the Dune Core Values Passionate about exceeding customer service expectations Energetic, inspirational & motivational leader Strong written & verbal communication skills Strong planning, organisational & analytical skills Excellent communicator Displays a passion for fashion & high level of personal presentation DESIRED Store Management experience gained within a fashion brand Local knowledge of customer & competitors
- Sector:
Career Level
- Managerial
Expected salary
Location
Limerick
Job date
Wed, 13 Nov 2024 08:50:51 GMT
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