Langdale Leisure
Job title:
Brimstone Hotel Host
Company
Langdale Leisure
Job description
Location : Ambleside, United Kingdom Job AdvertBrimstone Hotel HostSalary £13.77 Per HourSchedule 39 Hours. 5 days over 7.Who We AreThe Langdale Estate is a 36-acre woodland estate boasting a range of holiday accommodation nestled in the heart of the Lake District National Park. We offer our guests luxury, fun and unique experiences that connect with our environment and engage with our local communities.To help us deliver those experiences, we choose people who share our philosophy of putting the planet and our people first. Our teams are full of people with passion, personality, and knowledge. We want people who want to make a difference and who care about creating a guest experience that is special and memorable.Brimstone HotelBrimstone hotel is a luxury experience unlike any other. 16 beautifully designed suites, housed in a slate and timber clad building that is exclusive to its guests. Staffed by a team of Hosts who are trained to deftly deliver exceptional customer service and are ready to take care of anything and everything for their guests. From housekeeper to receptionist, concierge to chauffeur, breakfast chef, cocktail shaker, memory maker, and more. Taking ownership of all aspects of the department and having the autonomy to do whatever improves a guest’s stay means that the team can deliver a truly unique hotel experience. Brimstone Hotel sits independently of the Langdale Hotel, self-catering, and timeshare accommodation but has full access to all its associated facilities as well as exclusive use of the Reading Room, the Boot Room, and complimentary use of Brimstone Spa’s Thermal Experience.Our Brimstone Hotel HostOur Brimstone Hosts are lively, energetic, and eager to please. The role of Host covers all aspects of running the hotel and looking after guests, and each host is given an area of responsibility for the day.Maestro – Acting as Master of the House, Maestro will be all seeing and all-knowing with every scrap of information needed to make the day run smoothly. The Maestro is the first point of call for any issues and is empowered to make decisions to best benefit the guest.Cinderella – Make the bed Cinderella, mop the floors Cinderella, Hoover the carpet Cinderella. It’s no easy life, but our Cinderella’s see the bigger picture. They see the end result. And the end result is 16 of the most beautiful rooms you may ever see, anywhere! All thanks to Cinderella.Ratatouille – Ratatouille takes care of all thing’s food and beverage. From cooking breakfast in the morning to making sure the Reading Room is stocked with enough drinks, cakes, sandwiches, cheese, and scones to fill the greediest to bursting.Moneypenny – Moneypenny ensures that the day is properly sewn up. Completing paperwork, responding to emails, prepping daily sheets for tomorrow and checking guest notes to ensure everything is organised, set and ready to go.Dream Maker – The Dream Maker turns a night in a hotel into a memory that lasts a lifetime. The Dream Maker is the welcome, the face, the knowledge. The Dream Maker finds out that a guest is thinking of a nice stroll in the morning. The consummate professional, the ultimate anticipator, the perfect Host, the Dream Maker will find maps to a local café, recommend their favourite cake, and hand over a couple of waterproof jackets. It’s going to rain in the morning, the Maestro told you.What We OfferWe know how demanding the hospitality industry can be, that’s why we will always look for ways to support, nurture, and grow the talent that we have. This starts with a fair and competitive wage, that is industry benchmarked and reviewed annually.Whilst the industry is demanding it is also rewarding. We provide internal and external training to help you get the most out of your role, and for those who have the drive and ambition to seek more we can curate bespoke development plans to help you further your career.We are always moving forward, and we look for people who are up for a challenge and want to move forward with us. Maybe you are looking for a start in your hospitality career or perhaps you’re already a seasoned pro, our teams are ready to teach and to be taught.Equal Opportunity EmployerLangdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. At Langdale, we cherish diversity. We’re committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.Hours 39
Department Operations; Front of House (inc WW, Stove, Hotels)
Job Type Full time
Contract Type Permanent
Salary £13.77
Expected salary
Location
Ambleside, Cumbria
Job date
Fri, 19 Apr 2024 01:04:10 GMT
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