BMW Service Managed

Job title:

BMW Service Managed

Company

InspHired Recruitment Solutions

Job description

Our client in the Automotive industry is currently looking for a BMW Service Managed, in Offaly, Ireland.Responsibilities:

• Lead and manage the BMW service department, including service advisors, certified BMW technicians, and support staff.
• Foster a collaborative and high-performance work environment, aligned with BMW’s commitment to excellence.
• Conduct regular training sessions and workshops on BMW diagnostic tools, systems, and procedures.
• Organize team meetings and performance evaluations to promote continuous growth and development.
• Ensure exceptional customer service by upholding BMW’s premium service standards.
• Address customer inquiries and concerns promptly, ensuring satisfaction beyond expectations.
• Develop and implement initiatives to enhance the overall BMW customer experience.
• Oversee daily operations of the BMW service department to ensure efficiency and productivity.
• Monitor workflow, scheduling, and resource allocation to align with dealership and manufacturer standards.
• Collaborate with sales and parts departments to optimize dealership performance.
• Implement and maintain strict quality control processes for accurate diagnostics and effective repairs of BMW vehicles.
• Ensure all operations comply with BMW AG standards, warranty policies, and dealership protocols.
• Stay updated on the latest BMW technical advancements and integrate them into service processes.
• Develop and manage the service department budget to achieve financial objectives and maintain profitability.
• Analyse financial reports to identify trends, implement cost-saving measures, and maximize revenue.
• Oversee parts and inventory management to ensure the availability of BMW-approved parts and tools.
• Maintain strong relationships with suppliers for competitive pricing and reliable stock levels.
• Work closely with other dealership departments to streamline processes and improve overall operations.
• Drive innovation and efficiency in service delivery, adhering to BMW’s reputation for precision and excellence.

Requirements:

• A qualification/training in Automotive Technology or Mechanical Engineering.
• A minimum of 5 – 10 years’ experience in the Automotive.
• BMW STEP (Service Technician Education Program)
• Training in diagnostics, maintenance, and BMW proprietary systems.
• Red Seal Certification:
• Courses in dealership operations, customer service, and team leadership.
• ASE Master Technician certification or equivalent, focusing on BMW vehicles. (Is a bonus)
• Expertise in BMW diagnostic software, service standards, and advanced vehicle systems, including hybrids and EVs.

Remuneration:

• Up to 65 000 Euros per annum.
• Family permit & VISA.
• Personal Flight to Ireland.

Expected salary

€65000 per year

Location

Ireland

Job date

Sun, 22 Dec 2024 06:59:16 GMT

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