InspHired Recruitment Solutions
Job title:
BMW Service Managed
Company
InspHired Recruitment Solutions
Job description
Our client in the Automotive industry is currently looking for a BMW Service Managed, in Offaly, Ireland.Responsibilities:
- Lead and manage the BMW service department, including service advisors, certified BMW technicians, and support staff.
- Foster a collaborative and high-performance work environment, aligned with BMW’s commitment to excellence.
- Conduct regular training sessions and workshops on BMW diagnostic tools, systems, and procedures.
- Organize team meetings and performance evaluations to promote continuous growth and development.
- Ensure exceptional customer service by upholding BMW’s premium service standards.
- Address customer inquiries and concerns promptly, ensuring satisfaction beyond expectations.
- Develop and implement initiatives to enhance the overall BMW customer experience.
- Oversee daily operations of the BMW service department to ensure efficiency and productivity.
- Monitor workflow, scheduling, and resource allocation to align with dealership and manufacturer standards.
- Collaborate with sales and parts departments to optimize dealership performance.
- Implement and maintain strict quality control processes for accurate diagnostics and effective repairs of BMW vehicles.
- Ensure all operations comply with BMW AG standards, warranty policies, and dealership protocols.
- Stay updated on the latest BMW technical advancements and integrate them into service processes.
- Develop and manage the service department budget to achieve financial objectives and maintain profitability.
- Analyse financial reports to identify trends, implement cost-saving measures, and maximize revenue.
- Oversee parts and inventory management to ensure the availability of BMW-approved parts and tools.
- Maintain strong relationships with suppliers for competitive pricing and reliable stock levels.
- Work closely with other dealership departments to streamline processes and improve overall operations.
- Drive innovation and efficiency in service delivery, adhering to BMW’s reputation for precision and excellence.
Requirements:
- A qualification/training in Automotive Technology or Mechanical Engineering.
- A minimum of 5 – 10 years’ experience in the Automotive.
- BMW STEP (Service Technician Education Program)
- Training in diagnostics, maintenance, and BMW proprietary systems.
- Red Seal Certification:
- Courses in dealership operations, customer service, and team leadership.
- ASE Master Technician certification or equivalent, focusing on BMW vehicles. (Is a bonus)
- Expertise in BMW diagnostic software, service standards, and advanced vehicle systems, including hybrids and EVs.
Remuneration:
- Up to 65 000 Euros per annum.
- Family permit & VISA.
- Personal Flight to Ireland.
Expected salary
€65000 per year
Location
Ireland
Job date
Sun, 22 Dec 2024 06:59:16 GMT
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