BD Client & CRM Systems Analyst
Travers Smith
Accessibility statement: If individuals have any accessibility issues when reviewing this document, please notify a member of the Travers Smith HR team so that the document can be provided in an alternative format.Support and Adjustments for candidates : At Travers Smith, we are committed to ensuring that people who are disabled or have a long-term condition are empowered in their identity, valued equally, and listened to. If we can adjust the recruitment process to make it more accessible, please let us know. For further information please visit our website :Travers SmithAn award-winning city law firm. We build lasting relationships with public and private sector clients. It is Travers Smith’s purpose to provide the very highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive, and enjoyable working environment.DepartmentThe award-winning Business Development & Marketing (BD) team supports the firm’s strategy with a wide range of activities such as brand building, winning clients and strategic communications, through a commitment to high quality service and smart delivery.The Technology team provide the very highest quality of service together with carefully selected and developed technology to enable our internal clients to provide the service our external clients require from a top international law firm. The Tech team is recognised as being one of the brightest and best law firm technology teams in the market.The RoleThis role comes at a very exciting time for the firm and it’s BD Strategy. A renewed focus on purpose driven BD around pipeline, Client and prospect management means that there are really interesting opportunities to develop tech-based solutions for these areas. This will be achieved by utilising low code workflow technology as well as strengthening our existing data using 3rd party data suppliers.The BD Client & CRM Systems Analyst will sit in the Enterprise Systems and Data (EDS) team, with a reporting line both to Technology and Business Development & Marketing. This dual reporting line mirrors successful roles in Central Finance and emphasises the importance of collaboration between these two departments. The successful candidate will be able to communicate clearly and appropriately to both Technical and BD teams. They will translate requirements from the BD team, and the wider business, into technical solutions and deliver them, either independently (following best practice), or with the support of resources within EDS or the wider Tech teams. This will create opportunities for the successful candidate to utilise the full breadth of the Applications used by the firm. Not just our CRM/BD suite but core technologies like SQL, APIs and applications like Service NOW, Intapp Integrate and Aderant.Key Responsibilities
Key Stakeholders
Personal Specification – Knowledge, Skills & Experience
London
Fri, 14 Jun 2024 05:53:48 GMT
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