One Agency Recruitment
Job title:
Base Management Executive / Member Services Sales Executive 29k + Uncapped Commission ,D.12
Company
One Agency Recruitment
Job description
About the job Base Management Executive / Member Services Sales Executive 29k + Uncapped Commission ,D.12Our client is seeking a Base Management Executive / Member Services Sales Executive to join their growing team in D.12.Job Responsibilities:
- Ensuring all members are contacted and acknowledged for their membership and support of the organisation
- Establish and meet member needs, recommending appropriate products, providing quotations, and demonstrating great value and savings
- Achievement of personal targets and KPIs across campaign services
- Work closely with the team leader and wider team to achieve overall objectives and deliver on sales campaigns and promotions
- Focus on member relationships, management, and update of CRM database of member contact and services, logging queries and passing to relevant departments
- Maintenance of high-quality standards around member engagement in relation to calls, CRM administration, service, and delivery
- To ensure fibre migration campaigns are completed to ensure our customers are on the most appropriate fibre-based service
- To ensure all identified qualifying customers from the current base are contacted for upgrade
- Ensure all in-bound cease requests are actioned to try and save/upgrade customers to the most appropriate package. This may include downgrades and re-contracting calls
- Complete win-back campaigns to offer churned customers the opportunity to return on the most appropriate package to suit their needs
- Completing the outbound calls and responding to inbound enquiries
Experience & Skills:
- Demonstrable sales experience and ability to deliver on targets and sales campaigns
- A positive, enthusiastic, confident, and energetic approach
- Strong team player that can demonstrate excellent focus on members needs and the overall success of the organisation
- Demonstrate excellent communication and interpersonal skills
- Maintain the highest standards of quality, service, and accountability
The Benefits:
- Very competitive base salary
- Uncapped commission based on delivery of sales targets
- 25 days holidays
- PRSA Irish Life- 10% company contribution
- Subsidised canteen
- Employee discounts
- Great membership base and team environment
- Attractive working hours
- Easily accessible location- via bus, Luas, or car. Close to Red Cow/M50 and free parking
Expected salary
Location
Dublin
Job date
Wed, 06 Nov 2024 01:19:52 GMT
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