aThemesWordPress Technical Support Engineer for aThemes (Part-Time)featuredContract/Anywhere in the World

We are aThemes and we make awesome WordPress themes and plugins. We are now looking for a patient and friendly WordPress expert to join our small team to provide technical support over email to our customers Monday-Friday.

We are specifically looking for someone who can commit 4 hours every day between 1900 – 2300 UTC to answering support tickets from our customers about our products. If you can’t do these exact times, then you should be able to do something reasonably close to them.

We have three WordPress products: Sydney, Botiga, and Merchant. The last two are both WooCommerce focussed. While most of your time will be spent dealing with technical questions about our products, you will also be expected to compile bug reports and record feature requests.

This is an important role as you will in direct contact with our customers and so you must set high standards for yourself and your work.

There is potential for this role to become full-time in the future.

What you’ll do:

Requirements:

We hope to hear from some motivated candidates! This is an exciting opportunity to join a small but growing team.