Company DescriptionJob DescriptionHere at The Spa in the Cashel Palace Hotel, we have created a unique relaxing experience for our guest, and our now looking for an assistant spa manager to join our growing team.Role Requirements
Must have the ability to be front of house contact for spa guests and team members for information on spa products, treatments & facilities.
Passionate about delivering a 5-star standard of service and exceeding guests expectations.
To take responsibility for the operational and financial control of the Spa & Pool/ Gym area ensuring its complete viability.
Ability to maintain and update various operating systems and sites. Experience in Hot Soft Spa, Alkimii and Procure Wizard (or similar platforms).
Managing the day-to-day operations of the spa, including hiring and training staff, scheduling appointments, and organizing events
Coordinate all aspects of our guests’ journey through the spa and linking in with other hotel departments to ensure best guest experience.
To liaise with the Sales & Marketing Manager in the preparation and development of marketing plans for the year and co-ordination of all promotional plans and projects for the facility.
Experience with stock ordering, auditing spa inventory and dealing with multi supply partners to ensure monthly stocks are completed in a timely fashion and completed accurately and thoroughly.
Experience in the daily running’s and financial transactions for a spa. e.g. budgets, P&L and daily cash ups.
Support, encourage and motivate the team giving feedback and guidance.
Developed skills in training and onboarding new staff members.
Have strong therapeutic and treatment skill sets along with product retail sales experience.
Consulting with the spa manger on business decisions such as pricing packages or hiring new employees.
Scheduling staff members’ time effectively to ensure that each employee is working efficiently and that there is enough staff coverage at all times.
Reviewing customer feedback to identify areas where improvement is needed.
If your ready to join our growing team please apply now!Additional InformationGreat employee benefits as part of the overall package.
Sick pay
On-site parking
Employee discount
Bike to work scheme
Wellness program
Food allowance
Company events
Expected salary
Location
Cashel, Co Tipperary
Job date
Thu, 20 Jun 2024 22:58:08 GMT
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