Assistant Spa Manager – Cashel Palace Hotel

Job title:

Assistant Spa Manager – Cashel Palace Hotel

Company

Relais & Châteaux

Job description

Company DescriptionJob DescriptionHere at The Spa in the Cashel Palace Hotel, we have created a unique relaxing experience for our guest, and are looking for an Assistant Spa Manager to join our Team.Role Requirements

  • Must have the ability to be front of house contact for spa guests and team members for information on spa products, treatments & facilities.
  • Passionate about delivering a 5-star standard of service and exceeding guests expectations.
  • To take responsibility for the operational and financial control of the Spa & Pool/ Gym area ensuring its complete viability.
  • Ability to maintain and update various operating systems and sites. Experience in Hot Soft Spa, Alkimii and Procure Wizard (or similar platforms).
  • Managing the day-to-day operations of the spa, including hiring and training staff, scheduling appointments, and organizing events
  • Coordinate all aspects of our guests’ journey through the spa and linking in with other hotel departments to ensure best guest experience.
  • To liaise with the Sales & Marketing Manager in the preparation and development of marketing plans for the year and co-ordination of all promotional plans and projects for the facility.
  • Experience with stock ordering, auditing spa inventory and dealing with multi supply partners to ensure monthly stocks are completed in a timely fashion and completed accurately and thoroughly.
  • Experience in the daily running’s and financial transactions for a spa. e.g. budgets, P&L and daily cash ups.
  • Support, encourage and motivate the team giving feedback and guidance.
  • Developed skills in training and onboarding new staff members.
  • Have strong therapeutic and treatment skill sets along with product retail sales experience.
  • Consulting with the spa manger on business decisions such as pricing packages or hiring new employees.
  • Scheduling staff members’ time effectively to ensure that each employee is working efficiently and that there is enough staff coverage at all times.
  • Reviewing customer feedback to identify areas where improvement is needed.

If you are interested in joining our Team please apply now!Additional InformationGreat employee benefits as part of the overall package.

  • Sick pay
  • On-site parking
  • Employee discount
  • Bike to work scheme
  • Wellness program
  • Food allowance
  • Company events

Expected salary

Location

Cashel, Co Tipperary

Job date

Fri, 18 Apr 2025 07:01:11 GMT

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