Assistant Operational Service Manager

Job title:

Assistant Operational Service Manager

Company

NHS

Job description

Are you looking for a new opportunity to join a busy and varied directorate? If so, we may have the role for you!Integrated Laboratory Medicine are looking for an Assistant Operational Service Manager to support senior managers across the directorate manage equipment contracts in order to bring improvements to service provision and efficiencies.You will be joining a friendly and supportive team of colleagues who all share a passion for patient care and a desire to develop improved and innovative ways of working within Pathology services.

• Interview Date: 07 January 2025
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASEMain duties of the jobThe post holder will work with each of the departments within ILM to provide close day-to-day management of the already established managed equipment service contracts, as the equipment refresh is implemented. There will also be a focus on novating equipment into the contract in order to bring cost savings and operational efficiencies. Future opportunities for other MESCs are a potential and it is expected that this role would be crucial to that process. The post holder will also contribute to the business/commercial function within ILM.This role does not have any line management responsibility; it is a trust wide role and cross site working will be expected. Working from home may form part of a typical working week. A flexible, hybrid approach to working is required.The role will suit a team player and methodical thinker; experience of financial and business management are essential.About usOur staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor WalksThese include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.We also have offices at Regent Point in Gosforth and community sites.Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation TrustDate posted09 December 2024Pay schemeAgenda for changeBandBand 7Salary£46,148 to £52,809 a year per annumContractPermanentWorking patternFull-timeReference number317-2024-49-08-DRJob locationsTrustwide317 TrustwideNE7 7DNJob descriptionJob responsibilities.The main duties of the post holder will be;

• Supporting departmental managers in the day-to-day management of the contracts
• Liaising with MESC contract holders, primary suppliers and third parties
• Liaising with internal Trust departments including but not limited to finance and procurement
• Working with colleagues across the directorate to ensure accurate and up to date costings are provided.

The post holder will work alongside senior managers both within the directorate and elsewhere across the Trust. Communication and interpersonal skills will be key to making a success of the role, and project management experience is desirable the directorate currently has many interdependent projects in the pipeline.Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.Please note that a role descriptor accompanies the job description. Any enquiries should be directed to;Deborah Dodds, or [email protected]Faye Teare [email protected]Job descriptionJob responsibilities.The main duties of the post holder will be;

• Supporting departmental managers in the day-to-day management of the contracts
• Liaising with MESC contract holders, primary suppliers and third parties
• Liaising with internal Trust departments including but not limited to finance and procurement
• Working with colleagues across the directorate to ensure accurate and up to date costings are provided.

The post holder will work alongside senior managers both within the directorate and elsewhere across the Trust. Communication and interpersonal skills will be key to making a success of the role, and project management experience is desirable the directorate currently has many interdependent projects in the pipeline.Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.Please note that a role descriptor accompanies the job description. Any enquiries should be directed to;Deborah Dodds, or [email protected]Faye Teare [email protected]Person SpecificationQualifications & EducationEssential

• Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience

Knowledge & ExperienceEssential

• Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
• Working knowledge and experience of emergency and elective admissions processes.
• Line management experience.
• Experience of operational management
• Experience of business and service planning.
• Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.

Desirable

• Specialty specific knowledge and experience.
• Project management experience.
• Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
• Service modernisation and redesign

Skills & AbilitiesEssential

• Excellent communication and interpersonal skills
• Demonstrable leadership and organisation ability
• Demonstrable negotiation skills
• Effective report writing skills
• IT skills – significant proficiency in use of MS Office Suite and other IT systems
• Effective organisation and time management skills
• Ability to handle change management effectively Change management and practice development skills

Person SpecificationQualifications & EducationEssential

• Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience

Knowledge & ExperienceEssential

• Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
• Working knowledge and experience of emergency and elective admissions processes.
• Line management experience.
• Experience of operational management
• Experience of business and service planning.
• Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.

Desirable

• Specialty specific knowledge and experience.
• Project management experience.
• Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
• Service modernisation and redesign

Skills & AbilitiesEssential

• Excellent communication and interpersonal skills
• Demonstrable leadership and organisation ability
• Demonstrable negotiation skills
• Effective report writing skills
• IT skills – significant proficiency in use of MS Office Suite and other IT systems
• Effective organisation and time management skills
• Ability to handle change management effectively Change management and practice development skills

Expected salary

£46148 – 52809 per year

Location

Newcastle

Job date

Wed, 11 Dec 2024 03:54:22 GMT

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