Assistant Manager – In Room Dining (Room Service) / Parental Leave Position in SYDNEY, Australia

Description:

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

About the Role

• Assists the Manager – In Room Dining / Events Services to ensure that In Room Dining operates successfully and in accordance with brand standards

• Works closely with the other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests.

• Maintains positive guest and colleague interactions with good working relationships.

• Handles guest enquires in a courteous and efficient manner and report guest complaints or problems to supervisors if there is no immediate solution and assure follow up with guests.

• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the set standards.

• Assists in on-boarding new associates

• Assists to maximise the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.

• Parental Leave Position (Fixed-Term, 1 Year)

Qualifications:

• Proven food and beverage experience and qualification in food and beverage service training, preferably diploma or certificate in Hospitality or Tourism management

• Current RSA Competency Card

• Good knowledge of wines and other beverages

• Basic computer skills particularly in the use of MS Office

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets

• Access to complimentary and discounted Hyatt accommodation worldwide

• Access to internationally recognised learning and development programs and opportunities

• Access to an employee assistance program and paid family leave benefits

• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.

Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

If you are looking for a fulfilling career, please apply through www.careers.hyatt.com

Primary Location: AU-NS-Sydney

Organization: Park Hyatt Sydney

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: SYD002875

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.