Assistant Manager – Collins Kitchen Restaurant in MELBOURNE, Australia

Description:

About Hyatt

At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences . With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara

The Role

As a dynamic andenergeticAssistant Manager – Outlet you will assist the Director of Food & Beverage in managing the Food & Beverage operation ensuring maximum guest satisfaction and aligned with Hyatt’s purpose. You achieve this through planning, organizing, directing and influencing the Food & Beverage team and operation. You provide and influence a personalized memorable experience in the outlets, by showing a genuine interest in the needs and preferences of the guest and delivering these in a confident manner.

This varied and dynamic role provides a chance to develop your professional Hospitality career within an international company; either in Australia or overseas.

Main Responsibilities

• Ensure that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

• Ensure par stocks are strictly adhered to for all operating equipment, supplies and inventoried items, and to ensure that the outlet is adequately equipped.

• Conduct monthly inventory checks on all operating equipment and supplies.

• Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance with in the division. Ensures annual review accurately reflect any changes.

• To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.

• To assist in effective payroll control through a flexible work force maximise utilisation of part time/casual associates and close cooperation with other Food & Beverage outlets.

• Through hands on management, supervise closely all Food and Beverage service associates in the performance of their duties in accordance with policies and procedures and applicable laws.

• Delegate appropriately, duties and responsibilities to equipped and resourced associates, nurturing and developing them whilst ensuring standards of operation and safety are maintained.

Qualifications:

The successful candidate will have

• Responsible Service of Alcohol Certificate issued in Victoria

• Excellent communication and customer relations skills

• Familiar with wine styles and grape varieties and other beverage items

• Well developed computer skills particularly in the use of MS Office, email and Micros

• Good trainer with an ablility to facilitate at all levels

• Comprehensive knowledge of business needs, financial reporting and productivity requirements

• Minimum 2 years work experience as Team Leader or Assistant Manager in a hotel or large restaurant with good standards

• A University Degree/Diploma in Hospitality Management specialising in Food and Beverage Management is desirable

• Must have unrestricted Australian Working Rights

Benefits

With enriching work comes amazing rewards! Just some of our associate benefits include:

• Above Award wage rates

• Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)

• Discounted accommodation rates for associates as well as friends and family

• Food and Beverage discounts at Australian-based Hyatt properties

• Fully laundered uniforms

• Learning & Development opportunities

• Discounted Gym Membership at our City Club

How to Apply?

Please click the Apply Now button. Don’t forget to include a cover letter and let us know “why you’re passionate about joining our team”.

Only those with current work rights in Australia will be considered for this role.

Primary Location: AU-VI-Melbourne

Organization: Grand Hyatt Melbourne

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: MEL003080

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.