Application Support Agent – Pesticides

Job title:

Application Support Agent – Pesticides

Company

Axians

Job description

At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. As a part of VINCI Energies, we are dedicated to ICT and Digital Transformation. Present in 37 countries, with over 16,000 employees, and generating more than €3.6 billion in revenue in 2023.
Axians. The best of ICT with a human touch.Why Join Axians European Institutions’ Team?
Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace.
Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development 🚀: Work in a knowledge-driven environment where you’ll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges.We are seeking an Application Support Agent – Pesticides to join our team in Brussels.Description of the project:You will be part of a support service team at the Directorate-General for Health and Food Safety (SANTE). You will be working for the Pesticides project as the single point of contact between the end-users, business users and IT Team for the support on the following systems:Key responsibilities:

• End-user support via email including user access rights management;
• Data entry in support to the business users in the EU Pesticides Systems;
• Data extraction and generation of reports upon request;
• Annual update of data on authorisations in Member States;
• Preparation or update of training material including presentations for webinars, videos, and guides in collaboration with A4 and E4 teams;
• Presentations and demonstrations of the systems to business users and externals;
• Business Acceptance Testing of the new releases;
• Support in preparation of analysis documents for the IT team.

Profile:

• Good knowledge of Microsoft Office Suite; particularly Excel and Word;
• Experienced user of web-based tools;
• Very good oral and written communication skills in English;
• Strong aptitude for team work and the capacity to work autonomously;
• Strong analytical, problem solving and learning skills;
• Excellent customer service skills;
• Ability to deal with stress situations;
• Meticulous attention to detail and accuracy;
• Able to work in an international and multicultural environment.

Desirable:

• Preferred academic background: Agronomy, Plant sciences, Biology, Biotechnology, Plant Health;
• 1 year of professional experience/traineeship with tasks closely related to those described above;
• Knowledge of EU Policy on Plant Health.

Other requirements:

• EU Citizenship.
• Resident or available to relocate to Belgium.

Ready to embark on an exciting journey with us?
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to recruitment.axianslux@axians.com with the subject ASAPEST.RM.

Expected salary

Location

Brussel

Job date

Sat, 15 Feb 2025 01:25:59 GMT

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