Axians
Job title:
Application Support Agent – Pesticides
Company
Axians
Job description
At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. As a part of VINCI Energies, we are dedicated to ICT and Digital Transformation. Present in 37 countries, with over 16,000 employees, and generating more than €3.6 billion in revenue in 2023.
Axians. The best of ICT with a human touch.Why Join Axians European Institutions’ Team?
Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace.
Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development 🚀: Work in a knowledge-driven environment where you’ll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges.We are seeking an Application Support Agent – Pesticides to join our team in Brussels.Description of the project:You will be part of a support service team at the Directorate-General for Health and Food Safety (SANTE). You will be working for the Pesticides project as the single point of contact between the end-users, business users and IT Team for the support on the following systems:Key responsibilities:
- End-user support via email including user access rights management;
- Data entry in support to the business users in the EU Pesticides Systems;
- Data extraction and generation of reports upon request;
- Annual update of data on authorisations in Member States;
- Preparation or update of training material including presentations for webinars, videos, and guides in collaboration with A4 and E4 teams;
- Presentations and demonstrations of the systems to business users and externals;
- Business Acceptance Testing of the new releases;
- Support in preparation of analysis documents for the IT team.
Profile:
- Good knowledge of Microsoft Office Suite; particularly Excel and Word;
- Experienced user of web-based tools;
- Very good oral and written communication skills in English;
- Strong aptitude for team work and the capacity to work autonomously;
- Strong analytical, problem solving and learning skills;
- Excellent customer service skills;
- Ability to deal with stress situations;
- Meticulous attention to detail and accuracy;
- Able to work in an international and multicultural environment.
Desirable:
- Preferred academic background: Agronomy, Plant sciences, Biology, Biotechnology, Plant Health;
- 1 year of professional experience/traineeship with tasks closely related to those described above;
- Knowledge of EU Policy on Plant Health.
Other requirements:
- EU Citizenship.
- Resident or available to relocate to Belgium.
Ready to embark on an exciting journey with us?
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to [email protected] with the subject ASAPEST.RM.
Expected salary
Location
Brussel
Job date
Sat, 15 Feb 2025 01:25:59 GMT
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