ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

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This position has been segmented “Remote Anywhere” meaning the work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.

Supports advanced AR complexity and National operations to research and resolve payment exceptions for customer accounts while maintaining accounts receivable records in accordance with Generally Accepted Accounting Principles (GAAP). Provides customer-facing support regarding inquiries which often extend beyond AR topics requiring advanced knowledge of overall US Foods operations.

BECOME A US FOODS® ASSOCIATE!

Ready to build a career with a company that’s leading the foodservice industry?

We help YOU make it!

Schedule

Mon – Fri

This role offers flexible start times, but coverage is required during core hours of 7 a.m.–2 p.m. (Arizona time).

Benefits: Full US Foods Benefits – DAY 1!

medical, dental, vision, 401K, life insurance, and much more!

US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages AR responsibilities for an intermediate US Foods market portfolio including daily wire posting, lockbox exception processing, and email requests from the market.
• Performs research including complex account analysis and account corrections that may be associated with payment discrepancies, misapplication, out of balance conditions and system failures. Resolves complex customer or market payment resolution issues and communicates appropriately with individuals to achieve a successful result. Contacts customers, Sales reps, and Credit management to attempt to clarify payments received without adequate documentation.
• Executes all system transactions relating to customer payments and remittances including assistance related to invoicing, statements, bank processing, A/R account adjustments and write-offs. Appropriately evaluates and manages National customer transactions.
• Secures appropriate division and corporate management approvals relating to customer refunds and write-offs.
• Researches and resolves cash on account and other unidentified payment situations using multiple system tools (Tandem, VersaPay, ISR, Outlook, Databases, etc.)
• Provides documentation and support for audits, SOX reviews, tax, legal and other research tasks.
• Provides excellent call center phone support for inbound calls from customers, Credit, Sales, and market personnel.
• Maintains financial integrity relating to transfers of payments and deductions across districts, regions and groups. Ensures adherence to control processes, procedures, and policies.
• Position may be responsible to support certain specialty areas including NSF/Return Items, Credit Cards, ACH, National Account, Chef’Store, and Lockbox tracking functions.
• Other duties as assigned by manager.

SUPERVISION:

• N/A

RELATIONSHIPS

• Internal: Coordinate with Credit and Sales teams to assist with customer issues. Finance, IT, and SBS teams on a limited basis.
• External: Customers and third-party payment vendors.

WORK ENVIRONMENT

• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• Two years’ experience in accounting, AR, finance, or related field or a combination of a degree in an accounting or business-related field plus a year of experience.
• Must have strong skills with Windows and Microsoft software including Word, Excel, Outlook.
• Strong judgement, analytical and customer service skills required.
• Must support and demonstrate the company’s culture beliefs.
• Must have strong organizational skills, attention to detail and effectively prioritize multiple tasks with varying deadlines and priorities.
• Must perform responsibilities with a high degree of accuracy.
• Demonstrates strong judgment and problem-solving skills which includes research using multiple systems and tools.
• This position will require expertise in multiple systems and specializations including the following: ACH/EFT, credit card, NSF, wire, and cash application.
• Demonstrate effective verbal and written communication skills with the ability to adapt communication style to suit different audiences at various levels of the organization required.

EDUCATION

• Minimum: High school diploma or equivalent.
• Preferred: College-level coursework in accounting, finance, business, or a related degree.

CERTIFICATIONS/TRAINING

• N/A

LICENSES

• N/A

PREFERRED QUALIFICATIONS

• Previous work experience at a Foodservice Distribution company in a finance role is preferred.

This role will also receive: overtime compensation

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between

$19 – $29

• EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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