Account Executive – Affinity in Melbourne, Australia

WTW is seeking a full time Account Executive to join our fast paced and vibrant Retail team in the Melbourne office. As a result of continued growth this is a new role to the Retail team.

The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book. The portfolio consists of SME and Commercial business working with one of WTW’s largest client relationships in Australia. The portfolio will have a focus on trade-based clients and product lines including Public Liability, Property, Commercial Motor, Business Packages, Tools of Trade and Management Liability, including many other products. This is a role which client service and business solutions will be the driving force of a potential candidate.

A key pillar to the Retail business is partnering our Affinity sponsors and this role will contribute to the overall relationship by promoting and supporting the partnership. Demonstrating exceptional interpersonal and organisational skills, the successful candidate will have a strong service ethic ensuring a quality service is always delivered to our clients. The candidate will also help generate new business opportunities to contribute to the success of the team. You will be able to work in a high volume business to achieve challenging individual and team targets.

The Role

As a member of a high-performing team, the successful candidate will be responsible for:

• Developing and maintaining business relationships with new and existing clients and insurers.

• Identifying insurable risks and designing and negotiating appropriate insurance solutions for the client

• Promoting the WTWs brand within the insurance industry both locally and nationally.

The Requirements

Why are you the best candidate for this position?

• You have experience as an Account Broker or Assistant Account Executive gained within the insurance or insurance broking industry

• You have a proven ability to understand and meet a client’s needs

• You have the Tier 1 (insurance broking) qualification and demonstrated commercial acumen

• You have a reasonable level of competency in Word and Excel and knowledge of PowerPoint

• Your oral and written communication skills are strong whether you are communicating one-on-one or to a group

• With a high-volume portfolio your excellent prioritisation and time management skills keep you ahead of your schedule and workload

• You are professional, reliable, and able to work autonomously with minimal guidance

• You are committed to innovation as we develop propositions to meet the rapidly changing industry landscape

• You will thrive in a team-oriented environment and always be willing to help your colleagues and peers

• We’ll love your drive, ambition, and focus on excellence; and

• You enjoy a great work-life balance which embraces a well-supported Hybrid working environment.

If you feel you have the necessary skills to fill this role and the desire to achieve, we look forward to receiving your application.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus

• Company paid salary continuance insurance

• Life and TPD insurance

• Hybrid working

• Networks (Gender, Wellbeing, Pride)

• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It’s not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.