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City Colleges of Chicago’s vision is to be recognized as the city’s most accessible higher education engine of socioeconomic mobility and racial equity – empowering all Chicagoans to take part in building a stronger and more just city. The community college system’s more than 3,500 faculty and staff serve more than 60,000 students annually at seven colleges and five satellite sites.
CCC’s virtual Tutoring Enterprise Center (VTEC) provides for an equitable distribution of tutoring expertise across colleges, delivering one-on-one and group expert tutoring services to students via online instruction. The Center provides expanded tutoring hours, increasing the availability of tutors with subject matter expertise in various disciplines to students in a virtual, online format. The Tutoring Enterprise Center supplements current tutoring centers at the campuses providing in person and virtual tutoring services
PRIMARY OBJECTIVE
Reporting to the Associate Vice Chancellor-Instructional Quality & Innovation or an assigned administrator, an Academic Support Specialist-VTEC (Remote) is responsible for supporting and coordinating the day-to-day operations of Remote Enterprise Tutoring and supporting the shared work of the Academic Support Centers at colleges and satellite locations, supporting the Centers and Remote Enterprise tutoring to provide a learning environment with technology and resources that support Students and their academic success.
This position provides administrative leadership to professional tutors working for Remote Enterprise tutoring; ensures the delivery and quality of those tutoring services; assures optimal scheduling to meet students’ needs; and creates a welcoming and supporting environment for students seeking tutoring assistance and academic support services through Remote Enterprise Tutoring. The Academic Support Specialist-VTEC (Remote) facilitates district-wide professional development resources and events related to tutoring services and also informs the AVC-Instructional Quality & Innovation and College Tutoring Directors of any performance and service-related issues which require management intervention and response. Performs related duties as required.
This role is fully remote by design; it is devoted to coordinating services during off-peak hours including times when CCC sites are closed.
ESSENTIAL DUTIES
REPORTING RELATIONSHIPS
Reports To Assoc VC-Instructional Quality & Innovation or a Designated Administrator
Direct Supervision None
QUALIFICATIONS
WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.
We are an equal opportunity and affirmative action employer. Chicago residency is required for all full-time employees within 6 months of hire. Thank you for your interest in CCC!
TBD
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