1st Line Support Desk Analyst
Arnold Clark
We’re looking for an experienced 1st Line Support Desk Analyst to work in our Digital Department.The role will be based within our Kilbirnie Street, Glasgow Digital Team.HoursFull time: Monday – Friday, 37.5 hours per week with rotational weekend cover (one in three)About the roleArnold Clark’s Digital department is responsible for delivering technical solutions across our business.Providing 1st line support to over 10,000 staff across over 200 branches, you will be joining a team of analysts responding to incidents and requests, both over the phone and through our ITSM self-service portal.The ideal candidate will have previous experience of working in a busy IT support desk environment.You’ll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly evolving customer base and bespoke applications.Day-to-day duties
Essential skills
Nice to have (but not essential)
In return for your skills, you’ll be offered a competitive salary and one of the most generous benefit packages in the industry including private healthcare, life assurance and lots of employee discounts. This role offers good opportunities for progression, and we’ll provide all the training you need to help you succeed in your role.Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check.
Glasgow
Wed, 17 Jul 2024 22:32:27 GMT
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