1st Line IT Support (Cambridge)

Syntax Consultancy

Job title:

1st Line IT Support (Cambridge)

Company

Syntax Consultancy

Job description

1st Line IT Support Technician needed for a hybrid remote permanent position based in Cambridge. Start ideally Oct/Nov 2024.A chance to join an established + growing IT services business. Previous IT Service Desk and Helpdesk experience is strongly preferred.Key skills, experience + tasks include:

  • 1st line technical support for Windows / Microsoft technical environments.
  • Logging calls, trouble-shooting, diagnosis + IT problem resolution to 1st line level.
  • Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs.
  • Tech Environment: Windows, AD, O365, desktop PCs, laptops, tablets, mobile devices, MS Exchange, DNS/DCHP, VPNs, firewalls, SharePoint, Azure AD.
  • Benefits: £24-28k Salary (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

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RECENT JOBSOUR TEAMSenior Recruitment Consultant I joined Syntax in 2009 and offer …Finance Manager I Joined Syntax in September 2003 as a …Sales Director I joined Syntax in May 2012 as a …Recruitment Resourcer I’m a forward-thinking Recruitment Resourcer with over 3 …Managing Director Roger Frost has over 30 years of recruitment …Have a Question?We are here to help. Email us or call 01332 293 605SyntaxConsultancyFollow Us© Syntax Consultancy 2022. All rights reserved. – SYNTAX CONSULTANCY LIMITED (Company No: 2202054)

Expected salary

£24000 – 28000 per year

Location

Cambridgeshire

Job date

Wed, 09 Oct 2024 04:48:26 GMT

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