Associate, Client Service Representative I – Corporate Trust

BNY Mellon

Job title:

Associate, Client Service Representative I – Corporate Trust

Company

BNY Mellon

Job description

Job Description:At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.We’re seeking a future team member for the role of Associate, Client Service Representative I to join our Corporate Trust Client services team. This role is located in Dublin, Ireland. The Role is a Hybrid position which requires 3 days a week in the office.In this role, you’ll make an impact in the following ways:

  • Independently assisting clients by responding to complex phone, email and other inquiries regarding company products, services and procedures.
  • Responding to client questions on BNY product features and provides technical assistance for the most complex issues that have been escalated by junior team members.
  • Providing status updates on problem resolution and outstanding issues to other teams. Directing inquiries to the appropriate resources at BNY.
  • Assisting with process improvement by contributing ideas to improve team efficiency.
  • Ability to work in a high paced environment while maintaining impeccable attention to detail.
  • Instructing high value payment and trades.- Bonds, equites, repurchase agreements(repo), Total return swaps, FX swaps, Time deposits.
  • Experience in any of the below products is highly desirable.
  • Asset-backed commercial paper
  • Custody-securities held bilaterally and via tri-party agents
  • Structured notes programmes
  • Collateral monitoring

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree or the equivalent combination of education and experience is required
  • Ability to work in a high-paced deadline-driven environment.
  • Strong analytical and communication skills
  • Attention to detail
  • Previous experience in Financial Services preferred (around 2 years)
  • Payments, Trade, Custody, Bonds, Equity experience desired

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

, Disability: IN – 100% score, 2023-2024 * “Most Just Companies”, Just Capital and CNBC, 2024

  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Expected salary

Location

Co Dublin

Job date

Wed, 12 Feb 2025 04:29:02 GMT

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