Senior Global Account Manager in Wacol, Australia

Senior Global Account Manager

Date: Mar 5, 2025

Location:

Wacol, QLD, AU, 4076

Req ID: 32585

Onsite or Remote: Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Overview.

This is an opportunity to launch your Komatsu career on a global scale, providing you with experience and exposure across all product groups, regions and commodities, building invaluable relationships both internally and externally.

We’re looking for a consultative and customer-focused professional to assume global account management and commercial leadership for our client, Glencore.

With Mike Haertel soon retiring, Rob Rogers and the Global Account Management (GAM) team are seeking a new Senior Global Account Manager.

The successful candidate will receive a thorough handover from Mike and contribute to developing the three-year strategy for the GAM team, focusing on market growth, retention, efficiencies, and technology.

About you.

You’re a visionary who consistently questions the status quo; you are always on the lookout for more efficient methods and innovative solutions.

Your relentless pursuit of excellence and commitment to driving efficiencies ensures that every decision made is geared towards achieving win/win outcomes for all parties involved. With a keen eye on market trends and a proactive approach, you stay ahead of industry changes, positioning Komatsu and Glencore’s partnership for sustained success.

You’ll quickly establish credibility and trust by providing commercial and financial expertise to your customer and the GAM team, providing sound advice and influencing positive change.

Key responsibilities.

• Consult with Komatsu distributors and OEMs to create and oversee international contracts.

• Engage in negotiations with global account customers to establish and sustain robust partnerships.

• Share insights from regional and global engagements with distributors and OEMs to help them better understand the customers critical success factors.

• Assist the Global Account Management (GAM) team with financial and commercial duties, such as budgeting, forecasting, case evaluation, approvals, and preparing customer presentation materials.

• Facilitate easier business interactions with Komatsu to increase market share.

• Participate as a key contributor in key customer projects and initiatives.

• Maintain a Global Framework Agreement (GFA) for Glencore to facilitate sales growth and enhance customer satisfaction.

• Support Komatsu dealers and Original Equipment (OE) providers in comprehending financial impacts and advantages for improved resource alignment.

• Leverage the existing Komatsu Management Controls (KMC), Global Framework Agreement (GFA) and ensure that Komatsu’s offerings are aligned with customer requirements.

• Encourage teamwork and maintain positive working relationships.

Qualifications.

• Proven experience in global account management or a similar role.

• Strong negotiation and contract management skills.

• Demonstrated strong financial and commercial acumen.

• Ability to understand and address customer needs and plans.

• Strong communication and interpersonal skills.

• Ability to work effectively in a team-oriented environment.

• Availability to travel when needed to support global engagement & negotiations

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.