BMW Group Retail
Job title:
Service Advisor
Company
BMW Group Retail
Job description
Stratstone Bury St Edmunds is looking for a Service Advisor.The roleAre you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at Stratstone.We love people who value exceptional customer experiences, in the same way that we do. Stratstone is committed to providing our customers with a premium level of service, -as a Service Advisor this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers, and delivering a wow factor service for them.Your profile
- Value every customer interaction either on email, in person or on the phone.
- Learn about your customers by building and nurturing relationships. It’s the small details that make the difference.
- Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.
Rewards
- We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
- Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
- We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
- When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
Expected salary
Location
Bury St Edmunds, Suffolk
Job date
Thu, 30 Jan 2025 03:05:55 GMT
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