State Account & Operations Manager, VIC in Derrimut, Australia

Who we are?

Life Tastes Better With Ice Cream

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.  

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There’s no better time to join our team! 

Job Summary

We are looking for a motivational State Account and Operations Manager, VIC who will oversee the delivery of the Annual plan by ensuring the Sales team defend the Out of Home (OOH) and Metcash business, maintaining the customer base and growing SOS. Manage the state account execution and ensuring availability of Streets Ice Cream in all channels.

This role will also provide:

• Day-to-day operational support for our extensive ice cream distributor network and field team to deliver sales objective, marketing strategies and the tools to deliver Perfect Store.

• Support field with securing new business and NPD launches

• Provide close coordination / communication between distributors and internal teams, such as category, sales operations, visibility, freezers to ensure that distributors are fully supported with securing resources on-time.

• Ensure close and on-going coordination / communication of NPD, marketing plans across field and distributor network, local and national accounts to deliver business plans.

  Role Responsibilities:

• Responsible for delivering sales result for Ice Cream through close collaboration in working with field team, state accounts and distributor.

• Coordinate with field team and distributor to ensure activity plans, NPD launches / distribution targets are achieved.

• Assist with identifying and developing new growth opportunities. Negotiate / manage contracts with key independent accounts.

• Conduct regular trade visits with field team to identify gaps and opportunities in respective areas.

• Provide regular sales training to field team.

• Provide summary of weekly, monthly sales performance and KPI progress to field team, state accounts and distributor and assist to identify / close gaps.

• Actively manage discounts (i.e. TTS) to ensure that field team is within matrix / ROI margins.

  What You Will Need to Succeed

Experiences & Qualifications

• Years of experience and what role/s 2 – 5years in Field Sales

• Education and Training –

• Degree in Commerce or Marketing preferred but not essential

• Full Driver’s License

• Developing Customer Relationships

  Skills

• Communication

• Relationships

• Negotiation Skills

• Problem Solving

Any Additional Skills beneficial for the role (systems training)

• Degree in Commerce or Marketing preferred but not essential

• Full Driver’s License

Key Interfaces

• OOH and Metcash customer base

• Distributor

• Internal Unilever Customer Managers

  What awaits you at Unilever Ice Cream?

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the world’s most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.

Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don’t waste any time – apply now!

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact [email protected].

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.

At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.

Job Category: Customer Development

Job Category: Ventas

Job Category: Développement de la clientèle

Job Type: Field Sales Supervisor_OOH

Industry: UnileverExperiencedProfessionals